BLACKBURN’S Medical Equipment & Supplies | Tarentum, PA
Full-Time | Monday–Friday | Daylight Schedule
About BLACKBURN’S
Since 1936, BLACKBURN’S has been a trusted provider of medical equipment, supplies, and healthcare solutions, serving patients and families with compassion, professionalism, and dependable service. We are proud to foster a supportive, team-oriented workplace where employees are valued and encouraged to grow.
Position Overview
We are seeking a dependable, customer-focused Customer Service Representative to join our growing team in Tarentum, PA. This role is ideal for someone who enjoys helping others, thrives in a structured and fast-paced environment, and takes pride in accuracy, organization, and communication.
As a key point of contact for patients, caregivers, and healthcare providers, you will play an important role in supporting patient care and ensuring a positive customer experience.
Key Responsibilities
- Assist walk-in customers and manage incoming telephone inquiries professionally and compassionately
- Process orders and maintain accurate information within medical software systems
- Verify insurance coverage and assist with obtaining authorizations when needed
- Collect and organize required medical documentation
- Accept payments and maintain accurate records
- Prioritize multiple tasks while meeting deadlines in a fast-paced environment
- Collaborate with team members to support efficient daily operations and excellent customer service
Why Join BLACKBURN’S?
- Stable Monday–Friday daylight schedule
- Supportive and collaborative workplace culture
- Leadership that values employee input and teamwork
- Meaningful work that directly supports patient care
- Opportunities for professional development and advancement
- Long-standing, family-oriented company with a strong community reputation
What We’re Looking For:
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High school diploma or equivalent (college credits or degree preferred).
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Strong organizational, communication, and interpersonal skills.
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Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
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Familiarity with medical terminology, physiology, and anatomy is a plus.
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Proficiency in MS Office Suite, including Outlook and Internet applications.
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A self-motivated individual with a keen attention to detail and problem-solving skills
