Unarmed SOC Operator - Full Time
Schedule: : Mon – Fri (6am – 2pm)
Job Overview
Prosegur Security is seeking a highly skilled and detail-oriented SOC Operator for a
corporate campus in San Jose. This role focuses on monitoring security systems,
responding to alarms, managing access requests, and supporting incident response.
The ideal candidate is tech-savvy, proactive, and able to work independently during
overnight shifts while maintaining strong communication and teamwork. Key Responsibilities
? Provide outstanding customer service while maintaining a safe and secure
environment for employees, visitors, and property.
? Monitoring CCTV systems (Milestone), alarm panels, and AMAG Symmetry
access control systems.
? Manage badge and access requests promptly and accurately; track badge
activity and monitor site security systems in real time.
? Respond to alarms, electronic alerts, and email notifications with urgency and
professionalism.
? Monitor and report on security technology systems, ensuring operational
readiness.
? Track and respond to email alerts and security notifications using Outlook and
MS Teams.
? Maintain detailed incident logs and SOC activity reports in Excel and other
systems.
? Answer phone calls from employees, clients, and internal security posts, and
dispatch appropriate responses.
? Initiate escalation and notification procedures when necessary.
? Assist with investigations and incident escalation as required.
? Collaborate with other security team members and site leadership to resolve
incidents and ensure operational continuity.
? Support emergency preparedness protocols, including evacuation assistance
and drills.
? Participate in ongoing training and security readiness exercises.
? Maintain a professional and service-oriented demeanor when assisting
employees, visitors, and contractors.
? Stay alert and proactive during downtime, anticipating issues and taking
initiative to maintain security readiness. Perks of Working at This Site
? Paid Vacation — Enjoy paid time oU funded by the client, an exclusive benefit!
? Exclusive Employee Discounts Program — Access savings on theme parks,
special events, travel, wellness, and shopping through our partnership with Working
Advantage.
? Free Onsite Gym Membership — Complimentary access to a spacious, fully
equipped fitness center featuring cardio equipment, free weights, a yoga/stretch
studio, and a functional training room with CrossFit-style rigs and equipment.
? Weekly Pay — Get paid every week for added financial flexibility.
? Onsite Training & Career Growth — Receive professional t
