Overview
We are seeking a dynamic and enthusiastic Customer Service Representative to join our team! In this vital role, you will be the friendly face and helpful voice that ensures our customers receive exceptional support and service. Your positive attitude, organizational skills, and ability to handle multiple tasks will contribute to creating a welcoming environment both in person and over the phone. This paid position offers an exciting opportunity to develop your office management and customer support skills while making a meaningful difference for our clients.
Duties
- Greet visitors at the front desk with professionalism and warmth, creating a positive first impression
- Manage multi-line phone systems efficiently, directing calls accurately and courteously
- Provide outstanding customer service by answering inquiries, resolving issues, and offering product or service information
- Perform data entry tasks using computer skills, including updating records in software like QuickBooks and Google Workspace
- Maintain organized filing systems, handle document proofreading, and ensure accurate record-keeping
- Support office management activities such as calendar management, appointment scheduling, and basic bookkeeping
- Assist with clerical tasks including typing correspondence, managing office supplies, and supporting administrative projects
Qualifications
- Proven experience in customer service or office administration, with strong clerical skills
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with Google Workspace applications
- Excellent phone etiquette and communication skills; bilingual abilities are a plus
- Strong organizational skills with attention to detail; capable of multitasking effectively
- Experience with front desk operations, data entry, filing, and proofing documents
- Knowledge of office management tools such as multi-line phone systems and calendar management software
- Previous experience as a dental or medical receptionist or personal assistant is advantageous but not required
Join us to be part of a vibrant team dedicated to delivering top-tier customer support! This role offers the chance to enhance your administrative expertise while working in a supportive environment that values your contributions. We believe in fostering growth through engaging work that makes a real impact every day.
Pay: $20.00 - $30.00 per hour
Benefits:
Work Location: In person
