Scale operator & Customer Service
REPORTS TO: Location Manager/CFO
DEPARTMENT: Accounting
EEO Classification: Administrative Support worker
Primary Purpose: Provide outstanding customer service that will optimize the coops market share and improve the coops efficiency.
General Description: Operate the scale, grade grain and provide other customer services as needed.
ESSENTIAL DUTIES:
-
Ensure safety compliance, through work space inspections, near miss and unsafe condition reporting and direct communication with location manager in regards to safety.
-
Follow all applicable State and Federal DOT Rules and Regulations.
-
Read, understand and follow all Ray-Carroll Coop policies and procedures.
-
Comply with all Company, State and Federal Rules, Regulations and policies.
-
Operate all equipment & vehicles according to Ray-Carroll Coop policies and procedures along with local, state and federal laws.
-
Read, understand and follow company employee policies.
-
Perform billing of Ray-Carroll Products.
-
Know the prepay procedures, transfers and purchase orders and billing procedures.
-
Maintain inventory control of products.
-
Understand inventory and measurement procedures.
-
Know Ray-Carroll County Grain Growers, Inc. product operations.
-
Perform minor office housekeeping as needed.
-
Operate Ray-Carroll County Grain Growers, Inc. computer system.
-
Perform grain probing and grading procedures and truck scaling procedures (if applicable).
-
Counter sales of products offered by Ray-Carroll County Grain Growers, Inc.
-
Talk with Ray-Carroll Coop customers, (phone or in person) about Ray-Carroll County Grain Growers, Inc. products.
-
Answer telephone and assist customer with billing and statement questions.
-
Assist location manager with maintaining grain, petroleum, feed and agronomy records.
-
Clean and maintain displays, counter and public areas.
OTHER DUTIES:
-
Able to build morale and group commitments to achieve goals and objectives.
-
Exhibit sound and accurate judgment.
-
Project a positive attitude to customers and employees at all times.
-
Provide courteous customer service.
-
Report even minor injuries using the employee injury report form.
-
Other duties as assigned by supervisor.
Scale operator & Customer Service
REPORTS TO: Location Manager/CFO
DEPARTMENT: Accounting
EEO Classification: Administrative Support worker
Primary Purpose: Provide outstanding customer service that will optimize the coops market share and improve the coops efficiency.
General Description: Operate the scale, grade grain and provide other customer services as needed.
ESSENTIAL DUTIES:
-
Ensure safety compliance, through work space inspections, near miss and unsafe condition reporting and direct communication with location manager in regards to safety.
-
Follow all applicable State and Federal DOT Rules and Regulations.
-
Read, understand and follow all Ray-Carroll Coop policies and procedures.
-
Comply with all Company, State and Federal Rules, Regulations and policies.
-
Operate all equipment & vehicles according to Ray-Carroll Coop policies and procedures along with local, state and federal laws.
-
Read, understand and follow company employee policies.
-
Perform billing of Ray-Carroll Products.
-
Know the prepay procedures, transfers and purchase orders and billing procedures.
-
Maintain inventory control of products.
-
Understand inventory and measurement procedures.
-
Know Ray-Carroll County Grain Growers, Inc. product operations.
-
Perform minor office housekeeping as needed.
-
Operate Ray-Carroll County Grain Growers, Inc. computer system.
-
Perform grain probing and grading procedures and truck scaling procedures (if applicable).
-
Counter sales of products offered by Ray-Carroll County Grain Growers, Inc.
-
Talk with Ray-Carroll Coop customers, (phone or in person) about Ray-Carroll County Grain Growers, Inc. products.
-
Answer telephone and assist customer with billing and statement questions.
-
Assist location manager with maintaining grain, petroleum, feed and agronomy records.
-
Clean and maintain displays, counter and public areas.
OTHER DUTIES:
-
Able to build morale and group commitments to achieve goals and objectives.
-
Exhibit sound and accurate judgment.
-
Project a positive attitude to customers and employees at all times.
-
Provide courteous customer service.
-
Report even minor injuries using the employee injury report form.
-
Other duties as assigned by supervisor.
