About us
We are seeking a dedicated Front Desk Agent to join our team. The ideal candidate will be the first point of contact for guests, providing exceptional customer service and creating a welcoming atmosphere.
**Responsibilities:**
- Greet and welcome guests in a friendly and professional manner
- Check guests in and out efficiently
- Answer phone calls and direct them appropriately
- Assist guests with inquiries and provide information about the hotel facilities and services
- Handle guest requests promptly and courteously
- Process reservations accurately
-Assist with Laundry
-Assist with Breakfast
- Maintain a tidy and organized front desk area
-Other tasks as needed or assigned
**Qualifications:**
- Previous experience in guest services or a similar role preferred
- Multilingual skills are a plus
- Knowledge of hotel management systems is advantageous
- Excellent phone etiquette and familiarity with phone systems
- Ability to handle guest relations effectively
- Strong communication skills, both verbal and written
- High school diploma or equivalent required
Join our team as a Front Desk Agent to be part of a dynamic hospitality environment where your customer service skills will shine!
Job Types: Full-time, Part-time
Pay: From $15.00 per hour
Benefits:
- Employee discount
- Paid time off
Work Location: In person
