View Point Health proudly provides outpatient treatment to children, adolescents and adults. At the outpatient centers, we promote overall health and quality of life for individuals, youth and families through evidenced-based therapies and medication management to reduce the impact of mental illness, behavior challenges, and substance use.
This position involves patrolling assigned premises, enforcing security policies, identifying suspicious behaviors, controlling access to the property, responding to incidents, and reporting any irregularities to th appropriate assigned parties. Essentially acting as a visible deterrent and maintaining a watchful presence and ensuring the safety if the property and personnel.
Under general supervision, guards, patrols, or monitor premises, facilities, and other areas to prevent theft, violence, and infractions of rules. Secures and protects facilities in case of fires, natural disasters, or other hazardous events.
Duties & Responsibilities:
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Conduct-approved security scanning check of visitors on site
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Monitors stairwells, hallways, and office space at the Outpatient Center to ensure safety of all staff and clients.
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Walks through buildings to ensure security; walks staff to cars in parking lot as requested.
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Keeps clients from congregating in the waiting room or parking lot after hours.
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Monitors grounds, including the edges of the parking lot, to ensure that it is not being used by those who do not have business at the VPH building. Escorts people off the ground when they are disruptive or trespassing.
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Enforces agency policies (Tobacco-Free; No Weapons or Illicit Drugs, Safe & Supportive Environment/Disruptive Behavior)
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Maintains awareness of activities around the building and checks periodically to make sure that employees are safe throughout the building.
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Be a visible presence around the building; build rapport with clients, visitors, and employees.
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Be available to staff to provide additional assistance when requested via a VPH Cell Phone.
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Coordinates with law enforcement or emergency services personnel as needed.
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Walks through the building at time of closure to ensure security, making sure all doors are locked, and the building is empty.
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Waiting room management welcomes those entering the building, inquiries about their needs and steers visitors to the appropriate program/suite.
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Observes and monitors visitors/clients’ behavior during their visit to the outpatient center. Proactively intervenes and diffuses potentially disruptive situations using established guidelines.
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Works closely with SA and Drug Court programs; frequently coordinates and communicates with VPH staff and Drug Court screeners/probation officers to ensure safety of the building, property and staff during evening and weekend groups and drug screens.
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Assists in crisis situations as appropriate, following emergency protocols and procedures (medical or behavioral crisis). Is competent in avoidance/preventing escalation and will work to verbally neutralize crises in progress.
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Places call 911 when needed and communicate with first responders; assist in the completion of the related Critical Incident Report documentation.
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Comply with agency rules and policies on confidentiality and as an agency employee maintains required professional boundaries with clients.
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Participate in Health and Safety meetings to ensure knowledge of emergency procedures. Other duties as assigned.
