DEPARTMENT: Grocery
REPORTS TO: Store Director
FLSA STATUS: Non-Exempt
JOB SUMMARY:
To effectively direct and manage all aspects of the store during the evening hours of operation.
ESSENTIAL JOB FUNCTIONS:
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To assure that all store personnel are courteous to all customers and that all customer complaints/requests are handled properly and professionally.
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Responsible for efficient and effective delegation of duties to achieve maximum performance and proper follow-up procedures.
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To maintain a housekeeping program which ensures and orderly and clean store that is pleasing to the customer’s eye.
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Maintain the building and equipment to meet maximum safety operations.
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Responsible for optimal freshness of all products and proper merchandising to achieve maximum sales and profits by ensuring all employees stay on task to complete their job responsibilities.
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To implement and maintain effective fire and safety programs set forth by Risk Management.
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Implement and maintain effective security standards inside and outside of the store, which are set forth by the Loss Prevention Department.
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To greet all customers and thank them for their patronage while on the sales floor.
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To conduct store refrigeration checks throughout the evening hours per company standards.
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Provide coaching, guidance, and support to staff to ensure high levels of performance and engagement.
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To abide by all company policies as stated in the Employee Handbook.
SUPPLEMENTAL JOB FUNCTIONS:
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To help at the service desk as needed, such as covering breaks/lunches as well as verification of bank deposits.
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To assist in any department in the store on an as needed basis.
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To communicate any problems that occur in the evening to the store manager or the department managers.
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To assist in all aspects of the grocery department including but not limited to building displays, merchandising, signage, collecting carts, and general stocking.
MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
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Minimum requirement of a high school education. A college education is helpful but not required.
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At least 1 year of management experience in a retail environment is required.
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Must possess the ability to make critical decisions and to provide effective leadership.
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Must possess excellent communication skills in order to deal with customers and other employees.
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Must be able to lift up to fifty pounds (50 lbs.) approximately thirty percent (30%) of the time
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Must have the ability to retrieve and place merchandise on the top racks in the grocery aisles for proper storage. The top racking process may be 20% of the time working in the aisles during the shift.
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Must have the ability to operate a pallet jack, step carts, and the “Big Joe”.
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Must be able to stand upright for most of your scheduled work shift.
