Join Our Team at The Federal – Where Luxury Meets Exceptional Service
We are seeking a dedicated and personable Part-Time Front Desk Associate to join our team at our intimate, luxury hotel. If you have a passion for hospitality and enjoy creating memorable guest experiences, this is a fantastic opportunity to work in a welcoming and professional environment.
Position: Part-Time Front Desk Associate
Key Responsibilities:
- Warmly welcome guests and ensure a smooth, professional check-in and check-out process
- Provide exceptional service and assistance, including information about hotel amenities, local attractions, and dining recommendations
- Respond promptly and efficiently to guest requests and concerns
- Maintain accurate guest records and manage reservations
- Collaborate with team members to ensure smooth daily operations and uphold brand standards
Qualifications:
- Previous front desk or hospitality experience preferred
- Strong communication and customer service skills
- Confidence in phone and email etiquette
- Friendly, professional demeanor with a focus on guest satisfaction
- Ability to multitask and work independently in a fast-paced environment
- Flexible availability, including evenings, weekends, and holidays
- Familiarity with hotel PMS software is a plus
What We Offer:
- Competitive pay
- A supportive and friendly team environment
- Opportunities for growth within the company
- Employee discounts and perks
At The Federal, we pride ourselves on delivering personalized service and exceptional experiences. If you're passionate about hospitality and ready to contribute to a team that values attention to detail and genuine guest care, we’d love to hear from you!
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- Employee discount
- Health insurance
- Paid time off
Work Location: In person
