JOB
JOB DESCRIPTION
Transportation Dispatchers are responsible for performing multiple functions for Transportation Bus Operations including but not limited to taking ADA reservations for paratransit trips, answering calls for information on transit and radio communications, dispatching bus drivers for assignment and distribution of tickets.
WORK SCHEDULE
Includes nights, weekends, and holidays.
EXAMPLE OF DUTIES
ESSENTIAL DUTIES AND RESPONSIBILITIES
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Answers phone, handles radio communications, schedules ADA trips, assigns bus operators to buses, distributes tickets to drivers
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Performs administrative/clerical work including records of daily sales, attendance records of drivers, complete and review accident and incident reports, handles lost and found and records inventory, and prepares breakdown sheets and pre-trip inspection logs
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Records phone calls submitting compliments and complaints, answers requests for information, and coordinates communication between Operations, ServiceCenter, and Administration
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Assists the Bus Operations Manager and Transportation Dispatch Manager with initial daily oversight of drivers as they present for work including review of uniform, readiness for shift and needed tickets and information
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Assures Bus Repair Status Report and readiness of fleet for the Internal Controller as a liaison between the Vehicle Techs, the Bus Cleaners, and the Service Center
