Job Overview
We are seeking a dedicated and professional Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for patients, providing exceptional service and support in a fast-paced medical environment. The Front Desk Receptionist will play a crucial role in managing patient intake, assessments, and ensuring smooth operations at the front desk.
Responsibilities
- Greet patients warmly and provide them with necessary information regarding their appointments and services offered.
- Manage patient intake processes, including collecting personal information and medical history.
- Utilize medical terminology accurately when communicating with patients and healthcare staff.
- Schedule appointments and manage the calendar for healthcare providers efficiently.
- Maintain organized patient records and ensure confidentiality is upheld at all times.
- Answer phone calls, respond to inquiries, and direct calls to appropriate personnel as needed.
- Assist with administrative tasks such as filing, data entry, and maintaining office supplies.
Experience
- Previous experience in a front desk or receptionist role within a healthcare setting is preferred.
- Training in patient modalities would be beneficial.
- Strong patient service skills with the ability to handle sensitive situations with professionalism and empathy.
- Familiarity with patient assessment processes is a plus.
- Excellent organizational skills with attention to detail in managing multiple tasks simultaneously. Join our team as a Front Desk Receptionist where you can make a meaningful impact on patient care while working in a supportive environment!
Job Type: Part-time
Pay: $17.50 - $19.00 per hour
Benefits:
- On-the-job training
- Paid training
Work Location: In person
