JOB TITLE: Deli FLSA: Non-Exempt
DEPARTMENT: Kitchen
REPORTS TO: Kitchen Manager
GENERAL SUMMARY: To serve AC&T customers promptly, courteously friendly and enhance the image of AC&T by preparing delicious food. AC&T is a service company whose goal is to make every shopping/dining experience profitable and pleasurable.
PRINCIPLE DUTIES AND RESPONSIBILITIES:
-
Providing responsive, exceptional service to deli counter customers by answering questions, making recommendations, providing samples, and responding to requests.
-
Recommending, slicing, weighing, packaging, and pricing meats and cheeses.
-
Preparing sandwiches, subs, salads, and other cold items for resale.
-
Preparing special orders and party trays.
-
Ensuring that work areas are ready to service customers by cleaning surfaces, equipment, and floors, removing trash, and confirming that tools are in working order.
-
Following all food safety and sanitation procedures established by the company and other regulatory agencies.
-
Cooperating with others to ensure customer satisfaction.
-
Performs other tasks & duties as assigned or required.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:
-
High School Diploma or GED.
-
Deli counter or food preparation experience may be required.
-
Ability to lift heavy items, ranging from 25 to 50 lbs, and operate equipment, such as meat and cheese slicers, scales, cash registers, etc.
-
Excellent customer service and communication skills.
-
Ability to comprehend and follow all company procedures and regulations regarding food handling and sanitation.
-
A courteous and efficient approach to handling customer requests, questions, and complaints.
WORKING CONDITIONS: Will be exposed to heat, cold and noisy conditions.
Experience:
-
Deli/Kitchen: 1 year (Preferred)
