Who We Are
At South Arlington Smiles, we’re a growing, patient-focused dental practice committed to delivering exceptional care and an outstanding experience from the moment a patient calls to the moment they leave smiling.
We’re looking for a Patient Care Coordinator who thrives on connection, organization, and helping patients move forward with their dental care.
What You’ll Be Responsible For
This is not just a front desk role—this is a patient experience and growth position.
You will:
- Handle new patient calls and convert them into scheduled appointments
- Manage and optimize the schedule (fill openings, reduce gaps, same-day opportunities)
- Lead hygiene recall/recare efforts to keep patients coming back consistently
- Drive reactivation of overdue and unscheduled patients
- Communicate clearly with patients about treatment, timing, and next steps
- Create a welcoming, high-energy first impression in person and over the phone
Experience
- 2-3 years of dental experience strongly preferred. This position is NOT entry-level and requires previous experience/dental knowledge.
- Strong communication and people skills (you genuinely enjoy talking to patients)
- Organized and proactive—you don’t wait, you take initiative
- Comfortable with phones, scheduling, and multitasking
- Experience in dental is a plus, but not required (we can train the right person)
- A team player who wants to grow with the practice
What Makes This Role Different
- You’ll play a direct role in the growth of the office
- You’re not just answering phones—you’re guiding patients and building relationships
- You’ll be part of a team that values positivity, accountability, and results
Compensation
-Competitive salary: $20-30/hr depending on experience and qualifications
-401K matching (4%)
-Paid HSA benefit if eligible
-Generous PTO
-Employee Dental Benefit
-Performance based bonuses
Send us your resume c/o Tanika at [email protected] with the word JOY in the subject line.
Job Types: Full-time, Part-time, Contract
Pay: $20.00 - $30.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Paid time off
- Retirement plan
Experience:
- Dental office: 2 years (Required)
Language:
Ability to Commute:
- Arlington, TX 76002 (Required)
Ability to Relocate:
- Arlington, TX 76002: Relocate before starting work (Required)
Work Location: In person
