SERVICE ADVISOR:
The ideal candidate for this position has a high school diploma or GED, some post-secondary automotive training, and a minimum of one year of dealer-level or large facility experience. He or she has an unrestricted driver's license and a clean driving record, and a strong technical and customer service performance record with automotive experience, which is a plus but not a must! Fluent English speaking and written communication skills (bilingual a plus), good time management skills, and professional dress, speech, and behavior are all required for this position at a car dealership service drive.
REQUIREMENTS:
-
Must pass pre-employment screening including a drug test and background check.
-
Current, Valid driver's license with a satisfactory Motor Vehicle Report.
-
Minimum high school diploma, some college preferred.
-
Service Advisor experience.
-
Schedule appointments and generate estimates.
-
Effectively communicate to the customer the timeline of repair and maintenance.
-
Assist all customers in selecting suggested service in a friendly, professional manner.
-
Resolving customer complaints.
-
Keeping CSI at or above region monthly.
-
Maintaining value, quality, and integrity.
-
Responsible for the entire customer service experience from the service drive until the vehicle is turned back over to the customer.
-
Establish and maintain strong positive working relationships and loyalty with customers to encourage repeat and referral business allowing for long-term clientele.
BENEFITS:
-
Compatible salary.
-
401(k) matching.
-
Dental Insurance.
-
Employee discount.
-
Flexible schedule.
-
Health insurance.
-
Paid time off.
-
Professional development assistance.
Please submit your resume today for consideration.
Job Type: Full-time.
