Description:
The Caregiver/CNA is responsible for providing high-quality, compassionate care and assistance to residents and tenants living in assisted living settings. This includes support with activities of daily living (ADLs), promoting a safe and clean environment, observing and reporting health changes, and working alongside other departments including dietary, housekeeping, and activities. The position serves a diverse client group including but not limited to individuals with Alzheimer’s, dementia, mental illness, physical disabilities, terminal illnesses, and frail elderly populations.
ESSENTIAL JOB FUNCTIONS:
Resident Care & Support:
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Assist residents and tenants with all Activities of Daily Living (ADLs) including:
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Bathing, grooming, dressing
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Toileting and incontinence care
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Mobility and transfers
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Eating and hydration
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Medication reminders (if trained and delegated)
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Encourage and assist residents in maintaining their independence and dignity.
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Monitor for and promptly report changes in physical, emotional, or mental condition to supervisory staff.
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Review and follow each resident’s/tenant’s Individualized Service Plan (ISP) prior to assuming care responsibilities.
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Responsible for accurate charting and record keeping.
Housekeeping, Safety & Environment:
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Support a clean, safe, and home-like environment by:
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Performing light housekeeping duties (e.g., making beds, tidying rooms, laundry, basic cleaning)
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Assisting with disinfecting and sanitation practices in resident areas
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Reporting safety hazards and maintenance concerns immediately
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Follow infection control and standard precaution procedures.
Support to Other Departments:
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Assist the Dietary Department with:
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Meal setup, service, and clean-up
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Encouraging fluid and nutritional intake
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Support the Activities Department by:
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Encouraging and escorting residents to activities
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Assisting with activity setup and resident engagement
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Partner with all departments to ensure smooth operations and resident satisfaction.
Training & Mentorship:
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Serve as a mentor and trainer to new caregiving staff, demonstrating tasks and best practices.
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Coach and support new hires during onboarding to promote confidence, competence, and team cohesion.
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Communicate clearly with supervisors regarding trainee progress and development needs.
Confidentiality & Compliance:
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Maintain resident privacy and confidentiality at all times in compliance with HIPAA regulations and company policies.
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Access resident information only as needed to provide care or complete job responsibilities.
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Report any suspected confidentiality or privacy breaches to your supervisor immediately.
Other Responsibilities:
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Attend mandatory meetings and ongoing in-service opportunities. Annual requirements for continuing education must be met in accordance with DHS regulations.
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Actively promotes a healthy approach by communicating, interacting, and working cooperatively to meet resident/tenants needs; respond promptly and positively to requests for assistance.
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Platinum Communities expects all employees to present themselves in a neat, clean, and professional manner.
- Follow proper protocol during emergency situations.
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Support a dignified, respectful, and caring atmosphere with residents/tenants, families, visitors, and fellow employees.
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Perform all other duties as assigned.
Requirements:
- Must be 16 years or older.
- High School Diploma or GED preferred.
- Certified Nursing Assistant (CNA) certification preferred but not required.
- Completion of required CBRF core trainings:
o Standard Precautions
o Fire Safety
o First Aid/Choking
o Resident Rights
- Experience working with older adults or persons with disabilities strongly preferred.
- Compassionate, dependable, and team-oriented attitude.
