At Tonna Mechanical, we’re known as “The Just Right Company,” and that extends to our team as much as our customers. Tonna describes its workplace as a family-oriented, positive, and collaborative environment, built on hard work, honesty, determination, customer service, and making a positive impact on the community and team.
Position Summary
Tonna Mechanical is seeking a skilled, customer-focused Service Plumber to join our growing team. This role is responsible for diagnosing, repairing, servicing, and maintaining residential plumbing systems while delivering a first-class customer experience. Our plumbers are expected to provide honest recommendations, operate with integrity, and complete each job the “just right” way.
Key Responsibilities
- Diagnose and repair residential plumbing issues efficiently and accurately.
- Perform service, maintenance, and repair work on plumbing systems and fixtures.
- Install, repair, and maintain plumbing components including toilets, faucets, sinks, showers, tubs, water spigots, garbage disposals, hot water recirculators, water heaters, tankless water heaters, boilers, pumps, radiators, in-floor radiant systems, pressure tanks, gas piping, floor drains, roof drains, RPZ backflow preventers, domestic water lines, and sewer lines.
- Communicate findings and repair options clearly with customers.
- Provide honest, transparent guidance without unnecessary upselling or recommending premature replacement.
- Maintain a clean, safe, and professional job site.
- Complete service documentation accurately and on time.
- Represent Tonna Mechanical with professionalism, courtesy, and a strong service mindset.
- Participate in an on-call or after-hours rotation as needed to support Tonna’s 24/7 service commitment.
Qualifications
- Experience in residential service plumbing.
- Strong diagnostic and troubleshooting skills.
- Knowledge of plumbing systems, repair methods, and installation best practices.
- Valid driver’s license and clean driving record.
- Ability to work independently while also contributing as part of a team.
- Strong communication and customer service skills.
- Commitment to doing quality work with integrity and urgency.
What Success Looks Like at Tonna
The right candidate will align with Tonna Mechanical’s core values:
- Get Stuff Done Right with urgency, hustle, and follow-through.
- Lead with an “After You!” mindset by delivering respectful, first-class service.
- Create Your Future through positivity, adaptability, and growth.
- Be a Team Player who contributes to a high-performing, supportive culture.
Benefits
Tonna Mechanical’s careers page highlights these employee benefits:
- Paid vacation and holidays
- Paid training
- Dental and medical insurance
- Performance bonuses
- Growth potential
- Positive and collaborative company culture
- Tight-knit team environment
- Comfortable and professional company uniforms
Why Join Tonna Mechanical
Tonna Mechanical has built its reputation on integrity, smart solutions, and customer-first service. The company emphasizes education and training for employees, teamwork across departments, and a commitment to delivering solutions that leave customers feeling “Just Right.”
Pay: $30.00 - $45.00 per hour
Benefits:
- 401(k) matching
- Company truck
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Fuel card
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
