Under the guidance of the Dispatch Supervisor, acts as liaison between establishments and the service and collections departments and effectively dispatches service calls.
ESSENTIAL FUNCTIONS
- Operates communication equipment efficiently to properly communicate to drivers the Gold Rush locations in need of service.
- Answers multi-line telephone and maintains a professional office environment and professional relations with internal and external customers.
- Inputs data into the dispatch report in accordance with procedures.
- Communicates effectively with management regarding service issues and break downs.
EDUCATION
- High School diploma or GED required.
KNOWLEDGE, SKILLS & ABILITIES
- Effective and concise written and oral communication skills required
- Computer skills including e-mail, spreadsheets, data base activity, and keyboarding are a must
- Professional telephone etiquette
PHYSICAL REQUIREMENTS
- Ability to sit for a minimum of 8 hours
- Must have adequate vision capabilities to perform job duties
- Must have reliable transportation
ENVIRONMENTAL WORKING CONDITIONS:
- Ability to work with others in limited space capacity
- Climate controlled
SCHEDULE
BENEFIT CONDITIONS
- Only full-time employees eligible
Job Type: Part-time (This is not a remote position)
