Summary/Objective
This position will oversee various tasks related to the processing of mail. Process incoming mail and perform other various tasks related to incoming and outgoing mail. Will also maintain a tracking to ensure proper oversight is complete and loan documents vs FedEx tracking numbers can be easily identified for questions around audits or business needs. Carry out all duties in accordance with company policies and procedures and all state and federal regulations.
Essential Functions
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Do Post office runs in the morning and in the afternoons.
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Receive incoming FedEx, UPS, and Postal Mail daily.
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Process incoming and outgoing mail to ensure mail is being processed timely.
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Notify departments for Mail delivery.
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Maintain tracking vs processing around incoming/outgoing mail.
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Assist with jumping in and processing incoming mail within the Collateral Management Department as needed to ensure SLA’s are being met.
- Maintain FedEx tracking vs processing inventory around incoming/outgoing mail.
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Assist with any special projects including large influxes of mail related to incoming loan transfers.
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Process Return Mail.
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Backup for the Front Desk while unattended.
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Create FedEx labels for Departments as requested.
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Any other duties that are assigned
Competencies
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Excellent verbal & written communication skills in English
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Excellent listening skills
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Highly developed ability to analyze and solve problems “on the spot"
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Organized and very detail oriented
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Self-motivation required with the ability to work as a team or as an individual and provide feedback with limited preparation
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Ability to effectively interact and communicate with team member and all levels of management within the organization
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Resourceful with the ability to think outside of the box and objectively
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Position Type and Expected Hours of Work
This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5 p.m. Extended hours may be needed on occasion.
Required Education and Experience
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Familiarity with mortgage loan documentation preferred
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Microsoft Office knowledge required
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Proficient in use of desktop computer
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Professional office experience
- Banking, mortgage servicing, or related industry experience preferred
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
What’s in it for you?
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Competitive compensation and full benefits package include medical, dental, and vision.
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100% company-paid life insurance and disability coverage!
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401K with company matching!
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17 days PTO (increases with tenure) and 9 company paid holidays!
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Professional but fun, casual work environment and great team culture!
About BSI Financial
Founded in 1986, we provide financial services that support our vision of enabling sustainable home ownership by practicing core values that embody doing what is right; emphasizing problem solving; delivering on expectations and winning with humility. Our clients include lenders and investors who make home financing possible.
BSI Financial was ranked multiple times in the SMU Dallas 100 list of the fastest growing
companies in North Texas and was twice named to the Inc. 5000 list of the fastest growing U.S. companies.
EEO Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law.
