Are you an experienced salesperson who knows how to build rapport, ask the right questions, and turn a conversation into a real opportunity?
We are a family-owned and operated home improvement company looking for a motivated Over-the-Phone Sales Specialist to join our growing team.
This is an inside sales position focused on speaking with homeowners and developing qualified opportunities for our sales team.
Our company provides a wide range of home improvement services, including roofing, kitchens, bathrooms, foundations, landscaping, hardscaping, and more. Because we handle projects from the ground up, you'll have the opportunity to speak with homeowners about a wide variety of projects and needs.
What You'll Do
- Speak with homeowners over the phone and establish a strong, professional rapport.
- Understand the homeowner's needs, project goals, timeline, and level of interest.
- Ask effective questions to identify qualified opportunities.
- Educate homeowners on our company and the services we provide.
- Verify customer and project information to ensure opportunities are accurate and complete.
- Learn and effectively utilize our CRM system to manage leads, customer information, notes, and follow-up activity.
- Identify serious, qualified homeowners and schedule consultations for our sales team.
- Maintain a high level of professionalism and customer service throughout every conversation.
- Follow up with homeowners when appropriate and work to maximize every opportunity.
- Consistently meet and exceed performance and sales goals.
What We're Looking For
We're looking for someone who is confident, competitive, energetic, persuasive, and motivated by results.
The ideal candidate:
- Has 2+ years of sales experience, preferably involving phone sales.
- Is comfortable speaking with homeowners and building rapport quickly.
- Has excellent verbal communication skills.
- Knows how to ask questions, listen, and uncover a customer's actual needs.
- Is comfortable overcoming objections and keeping conversations moving forward.
- Is highly motivated by earning potential and performance-based compensation.
- Can work independently while contributing to a team environment.
- Is dependable, professional, coachable, and hungry to succeed.
- Is comfortable learning and working with CRM software and other computer-based systems.
Home improvement experience is a plus, but not required. We provide training on our company, services, and sales process.
Why Join Us?
- Base pay + commission — your earning potential grows with your performance.
- Training and ongoing support.
- Family-owned and operated company.
- Positive, team-oriented work environment.
- Opportunity for long-term growth and advancement.
- A chance to build a long-term career with a growing home improvement company.
If you're an experienced salesperson who enjoys talking to people, knows how to create urgency, and wants an opportunity where your income can grow with your performance, we'd like to hear from you.
Apply today and let's talk.
Pay: $20.00 - $25.00 per hour
Application Question(s):
- In a sales conversation, how do you typically determine whether a customer is a qualified and serious opportunity?
- How do you typically handle a customer who initially says they are not interested?
Experience:
- sales: 2 years (Preferred)
- phone sales: 1 year (Required)
Ability to Commute:
- Woodland Hills, CA 91367 (Preferred)
Work Location: In person
