We are seeking a detail-oriented Accounts Receivable Coordinator to join our hospitality finance team. This individual will be responsible for managing the accounts receivable process, ensuring timely collections, maintaining accurate customer accounts, and supporting month-end close activities. The ideal candidate has experience in hospitality accounting, thrives in a fast-paced environment, and is proficient in ERP and financial reporting systems, with ProfitSword and Sage experience strongly preferred.
Key Responsibilities
- Manage the full-cycle accounts receivable process, including invoicing, cash application, collections, and account reconciliations.
- Process and post customer payments received via ACH, wire transfers, checks, and credit cards.
- Monitor aging reports and proactively follow up on outstanding balances to minimize past-due accounts.
- Research and resolve payment discrepancies, billing issues, and customer inquiries.
- Reconcile customer accounts and prepare account statements as needed.
- Maintain accurate customer records, credit limits, and payment terms.
- Collaborate with hotel operations, sales, and revenue management teams to resolve billing and collection issues.
- Assist with month-end close by preparing AR reconciliations, aging analysis, and supporting schedules.
- Prepare reports related to collections, outstanding receivables, and cash flow for management.
- Support audit requests by providing AR documentation and reconciliations.
- Ensure compliance with company policies, accounting procedures, and internal controls.
- Identify opportunities to improve AR processes and increase collection efficiency.
Qualifications
- Associate's or Bachelor's degree in Accounting, Finance, Business, or a related field preferred.
- 2+ years of accounts receivable or general accounting experience.
- Hospitality, hotel, or property management accounting experience highly preferred.
- Experience with ProfitSword and Sage ERP/accounting systems strongly preferred.
- Strong understanding of accounts receivable, cash applications, reconciliations, and collections.
- Intermediate to advanced Microsoft Excel skills (PivotTables, VLOOKUP/XLOOKUP, formulas).
- Excellent analytical, organizational, and problem-solving skills.
- Strong communication skills with the ability to professionally interact with customers and internal stakeholders.
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Preferred Experience
- Hospitality management company or multi-property accounting experience.
- Experience preparing AR aging reports and collection metrics.
- Familiarity with financial reporting and month-end close processes.
- Knowledge of PCI compliance and customer payment processing best practices.
Systems
- Required: Microsoft Excel
- Preferred: ProfitSword, Sage, Microsoft Office Suite
- Experience with hotel PMS or hospitality accounting systems is a plus.
Pay: $26.48 - $28.00 per hour
Work Location: In person
