Overview
Join our dynamic team as a Shift Leader and become the driving force behind delivering exceptional customer experiences in a fast-paced, energetic environment. As a pivotal member of our management team, you will oversee daily operations, supervise staff, and ensure that all food service standards are met with enthusiasm and precision. This role offers an exciting opportunity to develop leadership skills, manage a vibrant team, and contribute to a lively, customer-focused atmosphere where quality and efficiency are always top priorities. Your passion for food, hospitality, and team management will help create memorable experiences for every guest.
Responsibilities
- Lead and motivate team members during your shift to ensure smooth operations and outstanding customer service.
- Oversee food preparation and cooking processes to maintain high standards of quality, safety, and presentation.
- Manage POS (Point of Sale) systems such as Aloha POS and Micros POS for accurate order processing and cash handling.
- Supervise inventory control procedures to minimize waste and ensure stock levels meet operational needs.
- Enforce food safety protocols and sanitation standards in compliance with health regulations.
- Train new staff members on food handling, customer service, and restaurant procedures to foster a skilled team environment.
- Assist in managing kitchen operations, including food production, catering events, and bar service when applicable.
- Support management in budgeting tasks, shift scheduling, and overall restaurant management to optimize efficiency.
- Handle customer inquiries or complaints promptly to uphold the reputation of the establishment.
- Participate in interviewing potential candidates to build a strong team aligned with company values.
Experience
- Proven experience in quick service or fast food restaurant environments with a focus on food preparation, cooking, and customer service.
- Demonstrated supervisory or team management experience within the food industry or hospitality sector.
- Familiarity with POS systems such as Aloha POS or Micros POS for transaction processing.
- Background in food safety standards, kitchen management, and food handling procedures.
- Experience with inventory control, budgeting, and food production processes is highly desirable.
- Prior roles involving staff training & development, shift management, or restaurant operations are preferred.
- Strong leadership skills complemented by excellent communication abilities; experience in interviewing or onboarding new staff is advantageous. Embark on a rewarding career where your leadership fuels success! We’re committed to fostering an energetic workplace that values growth, teamwork, and excellence at every level.
Pay: $15.00 - $16.50 per hour
Work Location: In person
