nLogic is seeking a Computer Operator to support third shift (2330 - 0730 ET) operations in the Dayton area. In this entry-level role, you will be the primary eyes and ears of the facility, ensuring the continuous, optimal performance of high-performance computing (HPC) systems, enterprise storage arrays, and critical facility infrastructure.
Responsibilities
- System & Queue Monitoring: Continuously monitor the health, availability, and utilization of HPC clusters using system dashboards and workload management software (such as Slurm).
- Facility Oversight: Monitor critical data center environmental controls, including chilled water-cooling systems, power distribution units, and UPS/generator backup status. Promptly log and respond to environmental alarms. Perform physical monitoring and inspection of computing facility and utilize automated scripts to monitor HPC and infrastructure system status and performance.
- Problem Response & Escalation: Act as the first line of defense for hardware faults, network disruptions, and automated system alerts. Respond to alarms or system alerts, perform initial troubleshooting, and follow established procedures and guidelines for alerting and escalating issues to technical staff.
- User Support Operations: Perform initial Tier 1 help desk functions, performing basic troubleshooting and providing front-line user support in accordance with Standard Operating Procedures (SOPs). Escalate complex or critical issues to on-call Tier 2/3 Administrators or Facilities Engineering when necessary.
- Shift Handoff & Documentation: Maintain a comprehensive, chronological log of all night-shift events, actions taken, and system behaviors. Deliver a detailed shift handoff briefing to incoming morning personnel at 0700.
Required Qualifications
- High School Diploma or equivalent.
- Ability to obtain and maintain DoW Secret security clearance.
- Basic understanding of computer hardware, software, and networking concepts.
- Strong verbal and written communication skills.
- Ability to work well under pressure and manage multiple tasks simultaneously.
- Customer-focused attitude with a desire to help others.
- Willingness to learn and adapt to new technologies and procedures.
- Willingness to work third shift, to include weekends and holidays, 11:30PM-07:30AM.
Preferred Qualifications
- Associate's degree in information technology or a related field, plus two years' experience in a HPC environment.
- Prior data center, IT help desk, or network operations center (NOC) preferred.
- Experience with Linux or other UNIX-like operating systems.
- CompTIA Linux+, Security+, or equivalent certifications.
Work Conditions
- Work Model: Onsite at customer facility
- Travel: None or minimal based on program needs
- Work Hours: Third sift (2330-0730 ET) to include weekends and holidays
Why nLogic
At nLogic, we support mission-focused defense and space efforts that have real-world impact. Our teams work collaboratively alongside government and industry partners to deliver high-quality, mission-focused solutions.
As a 100% employee-owned company (ESOP), our employees directly share in the success of the organization, creating a culture of accountability, ownership, and long-term investment in our work.
We offer a stable environment with opportunities to develop new skills, take on meaningful responsibilities, and contribute to efforts that support national security and advanced technologies.
Summary of Benefits
nLogic offers a comprehensive benefits package including medical, dental, and vision insurance; paid time off; 401(k) retirement plan; Employee Stock Ownership Plan (ESOP); and professional development support.
Position Details
- U.S. Citizenship is required
- Must be able obtain and maintain a U.S. Secret security clearance required
- This role is performed on-site at Wright-Paterson AFB in Dayton, OH.
How to Apply
Qualified candidates should submit their application through our online portal to be considered for this opportunity.
Equal Opportunity Employer
nLogic is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
