Salary : $14.00 per hour.
Specific hours needed : Tuesdays 10am-2pm, Thursdays 8:45am-1pm, Fridays 8:45am-1pm, and
some Saturdays as part of the staff rotation. Ability to provide additional shift coverage as needed is a
plus.
Malvern Public Library is a suburban library serving Malvern Borough, East Whiteland Township, East
Goshen Township, and Willistown Township. Our Library Assistants are responsible for performing
circulation duties, providing excellent customer service, and maintaining the public image of the
library.
The ideal candidate will:
have a customer-centric mindset
demonstrate personal initiative
be a collaborative member of the library team
have strong communication skills in person, over the phone, and over email
be a life-long learner and problem solver
possess situational awareness
Responsibilities :
Assist patrons with account issues, computer and copier issues, and general reference
questions.
Check in and out materials via Sierra, our library software.
Create and update patron accounts in Sierra.
Shelve returned materials.
Stay informed on library policies and procedures and be able to explain them to patrons in a
friendly manner.
Assist with library programs and events as needed.
Participate in special projects and other duties as assigned.
Requirements :
High School Diploma or GED required.
Customer Service experience preferred.
Library experience a plus.
Intermediate experience with Microsoft Office.
