Global law firm seeks a Billing Coordinator to join their Miami office.
Hours: 9:00 am to 5:00 pm ET
Hybrid - 2 days remote
Non-exempt
Position Summary:
This role is responsible for ensuring accurate, timely, and compliant billing processes while delivering a high level of customer service to both internal stakeholders and external clients. The position oversees the full monthly billing cycle, including editing, proofreading, finalizing, and submitting client invoices.
The role also involves researching billing data, providing detailed analysis to attorneys when needed, and supporting complex billing portfolios. As a key liaison between the firm and its clients, this position ensures clear communication, effective issue resolution, and a high standard of professionalism across all billing-related matters. Mentoring junior team members is also an integral part of this role.
Key Responsibilities:
Invoice Preparation & Submission
- Prepare, review, finalize, and submit client invoices in accordance with firm policies and client billing guidelines.
- Ensure accuracy in billing entries, task codes, and discounts.
- Coordinate with the e‑billing team to ensure timely and accurate electronic submissions.
- Obtain and document required approvals for deferrals, write‑offs, and time transfers
Client Communication & Support
- Serve as the primary point of contact for billing-related inquiries from clients.
- Provide timely and professional responses to client questions or concerns.
- Clarify billing details and resolve discrepancies with diplomacy and accuracy.
- Continuously strives to improve client service and deliverables.
Internal Collaboration & Support
- Work closely with attorneys, legal assistants, and the accounting teams to gather necessary billing information.
- Maintain ownership of issues from start to resolution, escalating complex matters to the appropriate teams when needed.
- Collaborate with managers and team members to provide additional support during peak periods or when coverage is required.
Performance & Compliance
- Ensure compliance with client billing guidelines, firm policies, and confidentiality requirements.
- Maintain accurate documentation of client billing requirements and track updates or changes as needed.
- Meet deadlines, performance metrics, and service-level expectations tied to billing cycles and client satisfaction.
- Prepare monthly reporting as requested, coordinating with other teams when necessary and reviewing data for accuracy prior to submission.
- Collaborates with managers when additional team support is required.
Process Improvement & Knowledge Sharing
- Identify opportunities to improve and streamline billing processes and workflows.
- Participate in training and development initiatives to remain current on billing systems, tools, and policies.
- Provide mentoring and knowledge-sharing support to junior team members to promote consistency and best practices.
Core Competencies:
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Strong attention to detail and organizational skills.
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Excellent written and verbal communication.
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Customer-focused mindset with a proactive approach to problem-solving.
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Ability to manage multiple priorities and deadlines.
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Professionalism and discretion in handling client and financial information.
Required skill set:
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Strong experience with complex billing, including multi‑payor, fixed‑fee, and split billing arrangements
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Intermediate Excel skills, including formulas and pivot tables
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5+ years of experience with one of the following: Elite 3E, Elite Enterprise, SAP, or Aderant, preferably with 2+ years of it being Elite 3E.
Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/
Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile:
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com.
Benefits Information:
Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.
We look forward to working with you.
Beacon Hill. Employing the Future (TM)
