Wittock Supply Kitchen and Bath, a division of Standard Electric Company, is a well-established, 95+ year old leading distributor of electrical, plumbing and heating products across the state of Michigan. We are looking for an outgoing, friendly, and rock-solid Receptionist to join our fast paced, customer-focused, and highly energized Shelby Township team! Must be able to multi-task and serve customers on the phone and in person within a showroom environment. Tremendous people skills are a must!
Responsibilities:
*Answering phones and greeting customers
*Performing general clerical work, filing, knowledge of Microsoft applications
*Other miscellaneous clerical duties as assigned
Essential Responsibilities:
· Answer incoming calls, determine caller needs, and transfer as appropriate
· Greet customers and notify employees as appropriate
· Perform general clerical work including typing, alphabetizing, filing and document matching.
· Other miscellaneous assigned duties
· Consistent attendance at the workplace is required and considered an essential function of the job
· Performs other related duties as dictated by business necessity or assigned by management
Competencies:
· Ability to receive customers with courtesy, tolerance, and efficiency at all times
· Ability to handle multiple activities simultaneously
· Good organizational and basic math skills are necessary
· Knowledge of telephone console
· Knowledge of general office machines
· Knowledge of Microsoft Office
· Clerical skills
· Interpersonal skills
· Active listening skills
· Ability to work under direct supervision
Requirements:
· High school diploma or GED required.
· Experience working a telephone console preferred.
· 1-2 years of customer service experience preferred.
Job Type: Full-time
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
- Short-Term Disability
- Long-Term Disability
Experience:
- Customer service: 2 years (Preferred)
- Clerical: 2 years (Preferred)
- Administrative: 2 years (Preferred)
Work Location: In person
Benefits:
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Administrative: 2 years (Preferred)
Work Location: In person
