At FRANKIE4, we believe women should never have to choose between style and comfort. Founded by podiatrists and built on innovation, we create footwear that helps women move through life feeling supported, confident, and comfortable.
As our US business continues to grow, we're looking for a proactive and hands-on Warehouse Operations Coordinator to help drive the daily success of our Seattle warehouse.
This is an ideal opportunity for someone currently working as a Warehouse Coordinator, Team Lead or Senior Warehouse Associate who is ready to take the next step in their career. You'll gain exposure to leadership, inventory management, logistics coordination, and operational improvement while remaining actively involved in the day-to-day operation.
About the Role
Reporting to the Business Manager, you'll play a key role in ensuring inventory accuracy, efficient fulfilment, and smooth warehouse operations.
Our Seattle warehouse is a small-scale operation with a tight-knit team of 6 to 8 people. This is a genuinely hands-on role where you'll spend time on the warehouse floor, supporting the team, solving problems, coordinating activities, and helping ensure we consistently deliver an exceptional customer experience.
You'll act as a trusted second-in-charge within the operation, taking ownership of key operational areas and supporting the continued growth of FRANKIE4's US business.
Key Responsibilities
Warehouse Operations & Fulfilment
- Support daily warehouse operations to ensure orders are picked, packed and dispatched within KPI and SLA requirements.
- Work alongside the warehouse team to maintain high levels of fulfilment accuracy and productivity.
- Receiving, scanning, shelving and stock.
- Help coordinate daily workflow and task allocation across the warehouse.
- Identify and resolve operational issues to maintain efficient processing of orders.
- Maintain a clean, organized and safe warehouse environment.
Inventory Management
- Support inventory accuracy across all warehouse locations.
- Conduct cycle counts, stocktakes and inventory reconciliation activities.
- Investigate inventory discrepancies and assist with resolution.
- Ensure inventory transactions are completed accurately within warehouse systems.
- Work closely with planning and supply chain teams to support inventory visibility and accuracy.
Logistics Coordination
- Coordinate inbound and outbound freight activities.
- Monitor incoming shipments and communicate delivery timelines and issues.
- Liaise with freight carriers and logistics providers to resolve operational challenges.
- Support inventory transfers between warehouse, wholesale, and retail location.
- Ensure shipping documentation and system records are completed accurately and on time.
- Assist in identifying opportunities to improve freight efficiency and service performance.
Team Support & Leadership Development
- Provide day-to-day support and guidance to warehouse team members.
- Assist with onboarding and training new employees.
- Support the Business Manager in monitoring team performance and productivity.
- Step into a leadership role when required, helping coordinate daily priorities and workflow.
- Contribute to a culture of accountability, teamwork and continuous improvement.
Continuous Improvement
- Identify opportunities to improve warehouse processes and efficiency.
- Support operational projects and business initiatives.
- Collaborate with Customer Care, Retail, Ecommerce, Planning, Supply Chain and Finance teams.
- Contribute ideas that help improve service levels, productivity, and inventory accuracy.
About You
You're someone who enjoys being part of the action and takes pride in getting things done. You're organized, proactive, and looking for an opportunity to develop your leadership skills while remaining closely connected to warehouse operations.
You'll bring:
- Experience working in a warehouse, fulfillment, or distribution environment.
- A strong work ethic and willingness to be hands-on in the operation.
- Experience coordinating workflows, inventory activities or warehouse processes.
- Strong organizational skills and attention to detail.
- Confidence communicating with team members and stakeholders.
- A proactive approach to problem-solving and continuous improvement.
- Experience using warehouse management, inventory or fulfilment systems.
Why FRANKIE4?
Every pair of shoes we send out the door represents a woman who can walk further, stand longer and live with less pain.
We're an Australian-founded footwear brand created by podiatrists who believed women deserved better. Today, we've helped hundreds of thousands of women experience the difference that thoughtfully designed footwear can make.
As we continue to grow in the United States, we're looking for people who want to grow with us.
This role offers the opportunity to build your leadership capability, broaden your operational experience and play an important role in shaping the future of our US distribution operation.
If you're someone who enjoys rolling up your sleeves, solving problems, taking ownership and developing your career, we'd love to hear from you.
Pay: $65,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Warehouse: 3 years (Required)
- Management: 3 years (Required)
- Order fulfillment: 3 years (Required)
- Inventory management: 3 years (Required)
License/Certification:
- driver's license (Required)
Ability to Commute:
- Seattle, WA 98119 (Required)
Work Location: In person
