Job Overview
We are looking for a friendly, professional and dependable medical receptionist to join our busy growing medical practice. The ideal candidate is punctual, eager to learn, organized and able to provide excellent customer service in a fast -paced environment.
Duties
- Greet patients warmly and professionally, creating a welcoming environment at the front desk
- Schedule patient appointments
- Verify insurance coverage and perform insurance eligibility and benefits verification
- Manage patient check-in and check-out processes with accuracy and efficiency
- Handle multi-line phone systems, answer inquiries, and direct calls appropriately with excellent phone etiquette
- Collect and process medical collections, co-pays, and payments
- Schedule and confirm future appointments
- Contact patients to reschedule cancelled or no-show appointments
- Call referrals and sending referring provider letter
- Assist in filling provider's schedule
- Perform light office duties including laundry, cleaning bathrooms, vacuuming and cleaning treatment rooms
- Scan and upload patient documents into system
- Ensure all patient paperwork and consent forms are completed and signed
Qualifications
- Strong communication and customer service skills
- Ability to multitask accurately and stay organized
- Time management skills
- Dependable and punctual
- Understanding of HIPAA regulations and confidentiality standards in healthcare settings
- Professional appearance and attitude
- Basic computer skills required
- Ability to handle multiple tasks efficiently in a busy clinic environment while maintaining attention to detail
- Use of Medent EMR system preferred
- Medical office experience preferred but will train the right candidate
If you are motivated, reliable and enjoy helping patients, we would love to hear from you. Please submit your resume for consideration.
Pay: $16.00 - $18.00 per hour
Benefits:
- Health insurance
- Paid time off
Work Location: In person
