Job Summary
We are seeking a dynamic and highly skilled IT / Network Manager to lead our technology infrastructure and support teams. In this pivotal role, you will oversee the planning, implementation, and management of our IT systems, ensuring seamless network operations, robust security measures, and efficient service delivery. Your leadership will drive innovation, optimize performance, and uphold best practices in IT service management. If you thrive in a fast-paced environment and possess a passion for technology excellence, this opportunity is for you!
Responsibilities
- Lead the design, deployment, and maintenance of network infrastructure including LAN, WAN, firewalls, Cisco routers, and wireless systems to ensure high availability and security.
- Manage and support enterprise systems such as Microsoft Windows Server, Linux servers, Active Directory, Microsoft SQL Server, SharePoint, and IIS.
- Oversee virtualization platforms like VMware vSphere and Azure cloud services to optimize resource utilization and scalability.
- Implement and maintain IT security protocols including network security measures, firewalls, cybersecurity policies, and disaster recovery plans to safeguard organizational data.
- Coordinate technical support activities across desktop support teams, ensuring prompt resolution of hardware/software issues and user assistance.
- Supervise IT projects from initiation through completion using project management methodologies like Agile; manage vendor relationships and procurement processes.
- Monitor network performance using tools such as SolarWinds; conduct analysis to identify improvements in network engineering and infrastructure.
- Ensure compliance with ITIL standards for service management; oversee configuration management, asset management, and governance practices.
- Lead cross-functional teams in managing IT operations including remote access software, system upgrades, database administration, and information security initiatives.
Qualifications
- Proven experience managing complex IT environments with a strong background in computer networking and systems engineering.
- Extensive knowledge of AWS cloud services, Azure platform, VMware vSphere virtualization, Linux/Windows server environments, Active Directory management, SQL Server databases, SharePoint deployment, and IIS web server configuration.
- Demonstrated expertise in network security protocols including firewall configuration, network support for LAN/WAN/Wireless networks, DHCP/DNS management, VPNs, and remote access solutions.
- Strong project management skills with experience leading technical projects using Agile methodologies; supervisory experience managing IT teams is essential.
- Familiarity with ITSM tools such as ServiceNow or Jira for incident tracking and workflow automation; vendor management experience is preferred.
- Excellent communication skills with the ability to translate technical concepts into clear language for diverse audiences.
- Relevant certifications such as CISSP, Cisco CCNP/CCIE, VMware VCP/DVCP or equivalent are highly desirable.
- Ability to develop business continuity plans; analyze system performance metrics; implement disaster recovery strategies; ensure compliance with IT governance standards including ITIL best practices.
Join us to lead innovative technology solutions that empower our organization’s growth! We are committed to fostering a collaborative environment where your expertise can shine while supporting your professional development in a vibrant setting dedicated to excellence in IT services.
Pay: $80,000.00 - $100,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Work Location: In person
