General Summary
We are seeking a pleasant, efficient, and effective Receptionist/Scheduler to join our team at the Grants Pass Clinic. In this role, you will be the welcoming face of our facility, ensuring patients feel comfortable and informed while expertly managing provider schedules and front desk operations.
Key Responsibilities
- Patient Scheduling: Book, coordinate, and reschedule patient appointments, and update all profiles with accurate insurance details.
- Front Desk Operations: Check patients in and out, and greet them in a prompt, pleasant, and helpful manner.
- Financial Duties: Collect co-pays and patient payments, handle cash/credit transactions, and balance daily cash receipts.
- Communications: Answer incoming calls, screen inquiries, take detailed messages, and relay information to staff and providers.
- Clinic Coordination: Oversee the waiting area, coordinate patient movement, and relay requests for outpatient and imaging appointments.
Qualifications & Requirements
- High school graduate or equivalent combination of education and experience.
- Prior computer and word processing experience required.
- Exceptional command of the English language with the ability to clearly speak, read, and understand instructions.
- Strong organizational skills to sort and retrieve information alphabetically or numerically.
- Ability to demonstrate absolute confidentiality in handling patient records and HIPAA-protected information.
- Experience with Veradigm, preferred but not required.
Physical Requirements & Work Environment:
This position operates in a standard, fast-paced clinical office environment. It requires the ability to sit for extended periods, occasional bending, and lifting up to 30 pounds. You must have the manual dexterity to operate computers, fax machines, and multi-line phone systems.
Why Join Us:
We are committed to providing high-quality, compassionate, and collaborative healthcare to our community. We value punctuality, dependability, and a team-oriented approach.
Pay: $18.00 - $23.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
