Overview
Join our dynamic team as an Assistant Manager and play a pivotal role in driving store success through effective leadership, operational excellence, and exceptional customer service. This energetic position offers the opportunity to develop managerial skills, oversee daily store functions, and motivate a retail sales team to achieve their best. As an Assistant Manager, you will be a key player in creating a welcoming environment that fosters teamwork, efficiency, and growth.
Duties
- Support the Store Manager in overseeing daily store operations, ensuring smooth workflow and adherence to company policies.
- Lead and supervise retail staff, providing guidance on sales techniques, customer interactions, and product knowledge to maximize performance.
- Assist in recruiting, interviewing, onboarding, and training new team members to build a strong, motivated workforce.
- Manage inventory control by monitoring stock levels, conducting stock counts, and coordinating purchasing and merchandising activities.
- Handle customer inquiries and resolve issues promptly to ensure high levels of satisfaction and loyalty.
- Oversee cash handling procedures, POS (Point of Sale) systems operation, and cashiering duties with accuracy and integrity.
- Support scheduling, shift management, and payroll processing to maintain optimal staffing levels and operational efficiency.
- Implement sales strategies through pricing adjustments, promotional displays, and merchandising initiatives to boost retail sales.
- Maintain organized records of sales data, inventory movements, and employee performance for reporting purposes.
- Foster a positive team environment through effective communication, leadership development, and ongoing training & development initiatives.
Experience
- Proven experience in retail management or assistant management roles within the retail industry.
- Demonstrated supervisory skills with a track record of managing sales teams effectively.
- Strong knowledge of retail operations including inventory management, POS systems, cashiering, and merchandising.
- Excellent communication skills in multiple languages; bilingual abilities are highly valued for diverse customer engagement.
- Experience with employee orientation, interviewing, recruiting, training & development to build high-performing teams.
- Familiarity with payroll processing, bookkeeping basics, budgeting, and operational management practices.
- Ability to handle negotiations with vendors or suppliers confidently while maintaining positive relationships.
- Prior experience in grocery or wireless sales environments is advantageous but not mandatory.
- Strong organizational skills with the ability to prioritize tasks efficiently in a fast-paced setting.
- Basic math skills for cash handling, sales calculations, pricing adjustments, and inventory control are essential.
Embark on a rewarding career where your leadership fuels success! We’re committed to empowering our Assistant Managers with the tools they need to excel while providing an engaging work environment that values your growth every step of the way.
Pay: $13.00 - $15.00 per hour
Work Location: In person
