Job Overview
We are seeking an experienced General Manager to lead operations at our Jersey Mike's location in Gettysburg, PA. This is a full-autonomy leadership role where you will operate the store like a true general manager should, driving sales, controlling costs, developing your team, and delivering the guest experience Jersey Mike's is known for. This position is best suited for a proven restaurant leader who wants the accountability and earning potential that come with running a high-volume operation.
Compensation
$55,000 base salary plus performance-based bonuses tied to labor cost, food cost, and guest satisfaction targets. On-target annual earnings of $88,000 with strong performers earning $95,000+.
Duties
- Lead daily restaurant operations, ensuring product quality, guest experience, and Jersey Mike's brand standards are met on every shift
- Manage the store's P&L, with direct accountability for hitting monthly food cost and labor cost targets
- Build and maintain the weekly schedule for all crew and shift leaders
- Recruit, hire, onboard, and train new team members
- Manage food ordering, inventory, and vendor relationships
- Coach and develop crew and shift leaders through daily feedback and structured training
- Uphold food safety, sanitation, and health code standards at all times
- Drive SMG (guest satisfaction) scores through consistent operations and team accountability
- Handle guest concerns directly and turn them into loyalty moments
- Partner with ownership on longer-term store growth, marketing execution, and community engagement
- Maintain a minimum 45-hour workweek on-site to lead the team and cover peak business periods
Qualifications
- 2+ years of restaurant management experience, quick-service or fast-casual preferred
- Proven track record hitting labor and food cost targets
- Comfortable managing a P&L and making decisions that impact profitability
- Strong leadership skills with experience hiring, training, and developing a team
- Ability to work a flexible schedule including nights, weekends, and holidays as business requires
- ServSafe certification (or willingness to obtain within 60 days)
- Reliable transportation
What We Offer
- Competitive base salary plus meaningful performance bonuses
- Clear, transparent bonus structure tied to metrics you directly control
- Structured GM development plan with defined growth milestones
- Full operational leadership of your store, including P&L accountability and the authority to make decisions that impact results
- Supportive franchise ownership that invests in your success
- Paid time off and employee meal discounts
Pay: $88,000.00 - $95,000.00 per year
Benefits:
- Employee discount
- Paid time off
- Paid training
Work Location: In person
