Join Our Team at Stellar Orthodontics!
Stellar Orthodontics is seeking a motivated, people-focused professional to join our team in a growth-track role designed to advance into an Orthodontic Treatment Coordinator position.
If you enjoy building relationships, guiding decisions, and helping people confidently move forward, this opportunity is for you.
You will begin by mastering front office systems and patient communication. As you demonstrate strong communication skills, initiative, and leadership potential, you will be trained to transition into a Treatment Coordinator role focused on patient education, case acceptance, and financial presentation.
This is ideal for candidates with backgrounds in:
- Sales
- Hospitality
- Client services
- Retail leadership
- High-touch customer experience roles
About Us
At Stellar Orthodontics, we deliver exceptional orthodontic and airway care in a warm and welcoming environment. We value every patient and are committed to making their experience easy, convenient, comfortable, and memorable. Our team culture focuses on collaboration, personal growth, professional development, and creating a supportive workplace - because we know that smiles always lead to more smiles. We believe in growing/promoting leaders from within and creating a workplace where motivated individuals can build meaningful careers.
Schedule
- Monday–Wednesday: 9am – 6:30pm
- Select Fridays: 9am – 4pm
- No weekends
Responsibilities
- Phase 1: Front Desk Responsibilities
- Greet patients and visitors with warmth and professionalism
- Answer phones, schedule appointments, and manage patient inquiries
- Provide information about services and office policies
- Verify insurance coverage
- Collect payments and issue receipts
- Maintain accurate documentation in the practice management system
- Support smooth daily front office operations
- Keep the reception area organized and welcoming
- Phase 2: Growth Into Treatment Coordinator
- Present orthodontic treatment plans with clarity and confidence
- Explain insurance benefits and financial options
- Guide patients and families through decision-making
- Build trust and long-term relationships
- Support case acceptance and practice growth
- Deliver a high-end, concierge-level patient experience
- This role requires confidence, empathy, professionalism, and the ability to influence with integrity.
What We’re Looking For
We are seeking someone who:
- Is naturally persuasive and comfortable discussing finances
- Enjoys helping people make informed decisions
- Has previous sales or customer service experience (preferred)
- Communicates clearly and confidently in person and over the phone
- Able to multitask and stay organized in a fast-paced environment
- Is team-oriented with a positive, can-do attitude
- Is coachable and receptive to feedback
- Is dependable and punctual
If you have a competitive edge, strong emotional intelligence, and love working with people, you will thrive in this role.
Benefits
- Clear pathway to Treatment Coordinator advancement
- Comprehensive training and mentorship
- Professional development opportunities
- 401(k) with company matching
- Employee discounts
- Paid training and sick time
- Supportive, growth-focused team culture
How to Apply:
Please email your resume and a cover letter outlining why you would be a strong fit for the growth-focused, patient-consulting role to [email protected]. Selected candidates will be contacted regarding next steps. Please do not call the office regarding your application.
Pay: $17.00 - $27.00 per hour
Benefits:
- 401(k) matching
- Employee discount
- Opportunities for advancement
- Paid sick time
- Retirement plan
Work Location: In person
