Description:
Program Description
Family CT’s Parenting Support Services (PSS) program provides free, in-home parenting education and family support for families with children ages 0–18. Using evidence-based models such as Triple P and Circle of Security Parenting, the program strengthens parenting skills, promotes healthy parent-child relationships, and supports safe, nurturing home environments.
The PSS Program Director oversees program operations, staff supervision, quality assurance, and community collaboration to ensure services are family-centered, evidence-based, and aligned with agency and funder expectations.
Qualifications
-
Master’s degree in Social Work,Psychology, Counseling, Education, Human Services, or related field preferred; Bachelor’s degree with significant supervisory experience considered
-
Minimum three years of direct service and leadership experience
-
Knowledge of child development, trauma-informed care, family systems, attachment, and abuse/neglect prevention
-
Experience working with high-needs children and families
-
Familiarity with Triple P and/or Circle of Security preferred
-
Strong communication, organizational, documentation, and problem-solving skills
-
Ability to supervise staff, manage multiple priorities, and collaborate with community partners
-
Demonstrated cultural responsiveness and ability to work effectively with diverse populations
-
Valid driver’s license, reliable transportation, and ability to travel locally
Requirements:
Essential Responsibilities
Program Administration
-
Provide leadership and oversight of the PSS program
-
Ensure compliance with agency policies, evidence-based practices, and grant requirements
-
Oversee quality improvement, outcomes tracking, and RBA reporting
-
Support program development, grant activities, and service expansion
-
Maintain accurate program documentation and data systems
Staff Supervision & Development
-
Supervise, coach, and evaluate Parent Educators and assigned staff
-
Coordinate supervision, staff meetings, training, and case consultation
-
Assist with hiring, onboarding, and staff development
-
Support accreditation and fidelity requirements for parenting models
Service Coordination & Oversight
-
Oversee referrals, case assignments, waitlists, and communication with referral sources
-
Provide clinical/programmatic consultation and support trauma-informed, family-centered services
-
Ensure timely documentation, assessments, and provider communication
-
Maintain confidentiality and ethical standards
Community Collaboration
-
Build partnerships with DCF, schools, healthcare providers, and community agencies
-
Represent Family CT in meetings, outreach, and collaborative initiatives
-
Maintain communication with referral partners and stakeholders
Additional Expectations
-
Attend required meetings, trainings, and supervision
-
Manage schedule independently and effectively
-
Perform other duties as assigned by the Director of Community Programs
