Location: Pittsburgh, PA (Fox Chapel area)
Facility: Lighthouse Pointe (An affiliate of Asbury Heights)
Job Type: Full-Time
Department: Campus Administration / Resident Life
Management: Proudly managed by Oakdale Seniors Alliance
Beautifully situated in the Fox Chapel area, Lighthouse Pointe offers active seniors an exceptional lifestyle with premier accommodations, vibrant social programming, and breathtaking views of the Allegheny River. As an affiliate of Asbury Heights and proudly managed by Oakdale Seniors Alliance, our community is backed by over a century of excellence in senior care.
Our mission is centered on creating a culture rooted in hospitality, community engagement, and clinical peace-of-mind. We are dedicated to giving our independent living residents every opportunity to stay active, connected, and truly thrive in their retirement.
We are seeking an energetic, hospitality-driven, and highly organized Independent Living (IL) Director to lead the daily operations, resident experience, and community life at Lighthouse Pointe!
In this dynamic leadership role, you will be the heartbeat of our independent living community. You will oversee overall campus hospitality, coordinate resident services, direct administrative and support staff, and foster a warm, active, and welcoming atmosphere. If you excel at building meaningful relationships with seniors, leading enthusiastic teams, and creating an extraordinary living environment, this is your opportunity to shine.
Operational Leadership: Manage the day-to-day operations of the Independent Living campus, ensuring seamless service delivery, high resident satisfaction, and an exceptional standard of living.
Resident Relations & Hospitality: Serve as the primary point of contact for independent living residents and their families; address inquiries, resolve concerns promptly, and build a strong sense of community.
Team Development: Direct, mentor, and empower campus support staff (including front desk/concierge, housekeeping, and maintenance leads), fostering a culture of teamwork and hospitality.
Life Enrichment & Wellness Partnership: Collaborate closely with Dining, Maintenance, and Activity/Wellness teams to coordinate engaging events, lifestyle programs, and physical wellness offerings tailored to independent seniors.
Occupancy & Transitions: Partner with the Sales and Marketing team to welcome new residents, oversee the move-in/orientation process, and support ongoing resident retention initiatives.
Budget & Administrative Oversight: Assist in managing the operational budget, vendor relationships, and facility maintenance needs to maintain pristine campus standards.
Experience: Minimum 3+ years of progressive leadership experience in Senior Living (Independent Living or Assisted Living), Hospitality, Property Management, or Resort/Club Management.
Education: Bachelor’s degree in Healthcare Administration, Business, Hospitality Management, or a related field preferred.
Leadership Style: Energetic, approachable, and highly visible leader with a strong customer service and hospitality mindset.
Communication & Tech: Excellent written and verbal communication skills; proficient in Microsoft Office Suite and senior living management/EHR software.
The Heart: Genuine passion for working with active older adults, exceptional emotional intelligence, and a dedication to creating a rich community environment.
Competitive salary based on leadership experience.
Immediate Pay Access: On-demand access to earned wages before payday using the RAIN app!
Comprehensive Benefits: Choice of high-tier medical, dental, and vision insurance packages.
Paid Time Off: Generous PTO and paid holiday packages.
Retirement: 401(k) retirement options with company match.
Supportive Network: The backing of Asbury Heights and experienced regional leadership at Oakdale Seniors Alliance.
To Apply: Submit your resume and a brief cover letter today! Qualified candidates will be contacted swiftly for an initial interview.
