Performs responsible clerical work evaluating and preparing data and warrants for entry into a computerized records management system. The work requires decision making capabilities utilizing department, state administrative rules, laws and/or federal law or guidelines. May be responsible for the evaluation, entry and verification of warrants, capias and other related data. Serves as a liaison to field officers and handles civilian reports and complaints. Prepares letters to attorneys, court officials and business representatives. Provides first line of customer service contact for public contacts. Performs other duties as assigned.