Reports To: Operations Manager
Job Type: Full-Time, Year-Round, Hourly (non-exempt)
Schedule: Up to 40+ hours per week, including evenings, weekends, and holidays as needed
This position is required to live on-site in their own RV. Full hookup RV site with all utilities is provided.
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Host site is contingent on employment and ends when employment is terminated
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Approval for exceptions to onsite requirement is solely at the Company’s discretion.
The Site Supervisor is responsible for the day-to-day operations and overall management of assigned sites. This includes supervising staff, ensuring excellent guest service, and maintaining safe, clean, and well-run facilities. The Supervisor works closely with staff, company leadership, and the U.S. Forest Service to uphold standards, lead by example, and create a positive team environment.
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Lead by example, creating a positive, teamoriented culture.
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Develop weekly schedules and ensure proper staffing coverage.
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Provide regular supervision, mentorship, and performance feedback.
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Support staff orientation, onsite and ongoing training.
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Hold staff accountable to company policies, procedures, and standards.
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Maintain open communication with administrative staff and attend meetings.
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Oversee visitor services, including checkins, fee collection, and campground bookings.
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Respond promptly to phone, email, and inperson guest inquiries.
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Handle incidents and emergencies according to protocols.
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Collect, count, and deposit cash; ensure staff follow cashhandling procedures.
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Verify payroll hours before submitting to accounting.
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Monitor and manage inventory (cleaning supplies, firewood, retail items, etc.) and reorder as approved.
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Report maintenance, facility, or equipment issues promptly.
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Enforce campground rules; take corrective action when necessary (including evictions).
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Act as primary point of contact for groups, cabin guests, and specialuse events.
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Ensure all areas are clean, safe, and ready for guest use.
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Assist in updating operational processes and training materials.
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Serve as a liaison with community partners and a responsible steward of public lands.
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Work regular shifts and perform other duties as assigned.
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Work is performed primarily outdoors in variable weather conditions.
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Requires mobility on uneven natural terrain; extensive walking, standing, bending, lifting, pushing/pulling light to heavy loads.
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Ability to use hand tools, equipment, computers, and tablets.
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Occasional travel between sites may be required.
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Reasonable accommodation will be made for individuals with disabilities.
Required Knowledge, Skills, and Abilities
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Strong leadership and peoplemanagement skills.
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Ability to build and manage a diverse team.
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Experience in campground, hospitality, or outdoor recreation management preferred.
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Ability to work effectively with company staff, U.S. Forest Service, and the public.
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Strong communication, problemsolving, and conflict resolution skills.
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Ability to manage emergencies independently and calmly.
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Proficiency with computers and software (e.g., Recreation.gov, Outlook, Office 365, cloudbased systems).
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Commitment to following company procedures and continuously improving processes.
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At least 2 years of management or supervisory experience.
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Ability to work evenings, weekends, and holidays as needed.
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Valid driver’s license.
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High school diploma or equivalent (college degree preferred).
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Must own a hardsided camper or RV suitable for longterm living (photo required).
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Ability to maintain a safe, positive, and efficient workplace culture.
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Health insurance (company subsidized at 50% after waiting period). Medical, Dental, Vision
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Paid time off: Vacation and sick (accrued)
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401K with company match (after eligibility period)
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Worker’s compensation
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Retail Discounts
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Full hookup RV site with utilities included. Laundry room onsite. Host site is contingent on employment and ends when employment is terminated.
Naventure is committed to creating a positive and supportive work environment that allows our employees to thrive and grow, and we are dedicated to giving our customers a memorable time in the great outdoors. If you share this passion and are looking for a fulfilling career in the outdoor industry, you have come to the right place.
