We are seeking a strong, motivated, and charismatic professional to join the Sales Department at our full-service Holiday Inn hotel, featuring over 20,000 square feet of conference and event space.
The ideal candidate will have previous hotel sales experience and a passion for building client relationships, driving revenue, and delivering exceptional guest satisfaction.
Responsibilities
- Develop, maintain, and grow Corporate Transient and Group sales accounts
- Conduct both inside and outside sales calls
- Build and maintain strong client relationships
- Negotiate contracts and pricing to maximize profitability while meeting client needs
- Coordinate closely with the Front Desk and other hotel departments to ensure guest satisfaction
- Achieve and exceed monthly sales goals
- Manage client inquiries, room blocks, catering opportunities, and event bookings
- Handle challenging situations professionally with tact and diplomacy
Qualifications
- Previous hotel sales experience required, including booking guest rooms and catering/business events
- Bachelor’s degree or equivalent higher education qualification in Marketing or a related field preferred
- Knowledge of Delphi or other hotel sales/booking systems required
- Strong communication, negotiation, and organizational skills
- Ability to work well under pressure in a fast-paced environment
- Flexible schedule and adaptability to varying work hours
- Self-motivated with a strong interest in sales and customer service
Compensation & Benefits
- Salary based on experience
- Bonus Opportunity
- Benefits available after 90 days of employment
Job Type
Benefits:
- Health & Dental insurance
- Employee discount
Schedule:
- 8 hours, Monday – Friday
- Weekends as needed
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Previous hotel sales manager experience
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Must have knowledge of Delphi or other sales booking system.
Holiday inn Independence
6001 Rockside Road
Independence, OH 44131
