Essential Duties and Responsibilities
Maintenance & Repairs
- Assist the Building Manager with the daily maintenance and upkeep of all Wilderness Ridge facilities, buildings, equipment, and property.
- Complete maintenance work orders and projects as directed by the Building Manager.
- Perform routine preventive maintenance on building systems, equipment, fixtures, and other property assets.
- Perform basic repairs and maintenance to plumbing fixtures, doors, locks, furniture, woodwork, walls, ceilings, and other building components.
- Replace light bulbs, filters, hardware, fixtures, and other routine maintenance items as needed.
- Assist with minor plumbing, electrical, HVAC, and mechanical maintenance within the scope of the position and as directed by the Building Manager.
- Assist with the maintenance and upkeep of air conditioning units, refrigerators, ice makers, pool equipment, pumps, and other facility equipment.
- Assist with basic carpentry, drywall, painting, patching, grouting, flooring, and other general building repairs.
- Assist with door, window, lock, and hardware repairs and replacement.
- Safely operate hand tools, power tools, ladders, carts, and other maintenance equipment.
- Identify and report equipment problems, damage, safety hazards, and additional maintenance needs to the Building Manager.
- Assist with troubleshooting facility and equipment issues and help determine when specialized service or outside contractors may be needed.
Facility Cleaning & Upkeep
- Clean and maintain assigned clubhouse and facility areas to ensure they are clean, safe, and presentable.
- Clean and restock restrooms, locker rooms, changing rooms, and other facility areas.
- Clean and maintain pool-area facilities, including restrooms and changing areas.
- Dust, wipe down, and clean furniture, fixtures, counters, doors, glass, equipment, and other surfaces.
- Clean walls, doors, baseboards, floors, and other areas as needed.
- Remove trash and maintain designated waste and recycling areas.
- Assist with deep-cleaning projects and seasonal cleaning as scheduled.
- Maintain maintenance rooms, storage areas, tools, and equipment in a clean, organized, and secure manner.
- Monitor common areas and proactively address cleanliness, appearance, or maintenance concerns.
- Assist with cleaning and preparing facilities before and after special events.
Property & Building Support
- Assist with exterior property upkeep, including entrances, walkways, patios, steps, and other common areas.
- Assist with seasonal maintenance, including snow and ice removal and preparation of facilities for changing weather conditions.
- Assist with moving furniture, equipment, supplies, and other items as needed.
- Assist with facility setup and breakdown for special events and club activities.
- Assist with maintenance supply inventory and notify the Building Manager when supplies need to be reordered.
- Maintain accurate records and documentation as directed, including completion of work orders and preventive maintenance tasks.
- Work cooperatively with other departments to respond to facility needs and provide timely service to Members, guests, and employees.
- Maintain a clean and safe work area and follow all safety policies and procedures.
- Perform other duties as assigned by the Building Manager.
Culture & Service
- Consistently demonstrate the Wilderness Ridge Core Values by working Stronger Together with team members, maintaining a Can Do/Will Do attitude, delivering Exceptional Every Time service, and fostering a No Drama work environment.
- Embrace our True Service commitment by taking ownership of your attitude, recognizing that every detail matters to the customer, collaborating as a team, prioritizing customer happiness, and providing genuine, helpful, and friendly service in every interaction.
Education/Qualifications/Certifications
- High school diploma or GED required.
- One year of maintenance, facilities, construction, custodial, or related experience preferred.
- Basic knowledge of general building maintenance and repair.
- Mechanical aptitude and ability to troubleshoot basic maintenance issues.
- General knowledge of hand tools and power tools.
- Basic knowledge of plumbing, electrical, HVAC, carpentry, and general building systems preferred.
- Ability to follow verbal and written instructions and complete assigned work independently.
- Strong attention to detail and ability to identify maintenance, cleanliness, and safety concerns.
- Strong interpersonal and communication skills.
- Ability to work effectively with the Building Manager, maintenance team, and other club departments.
- Ability to manage multiple responsibilities and prioritize tasks with minimal supervision.
- Positive attitude, dependable work ethic, professional manner, and appearance.
- Must be flexible with work hours, including evenings, weekends, and holidays as needed.
Position Physical Requirements
Must have the ability to:
- Read and write in English.
- Communicate clearly with staff, Members, and guests.
- Follow verbal and written instructions.
- Visually inspect work areas and identify maintenance, cleanliness, or safety concerns.
- Stand and walk for extended periods.
- Frequently lift, carry, push, pull, bend, stoop, kneel, climb, reach, and perform repetitive motions.
- Lift and carry up to 50 pounds.
- Safely climb and work from ladders when required.
- Use hand tools, power tools, carts, ladders, and other maintenance equipment safely.
- Work both indoors and outdoors for extended periods.
Working Conditions
- Work hours may include mornings, days, evenings, weekdays, weekends, and holidays.
- Work is performed both indoors and outdoors.
- Exposure to varying weather conditions, including heat, cold, rain, snow, and wind.
- May be exposed to wet and/or humid conditions, moving mechanical parts, equipment, and moderate to loud noise.
- May work in areas requiring the use of ladders or elevated work surfaces.
- May be exposed to cleaning chemicals, maintenance products, fumes, dust, and other substances associated with building maintenance and cleaning.
- May encounter uneven terrain and typical golf course/property conditions.
- Must follow all safety procedures and use appropriate personal protective equipment when required.
Required
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
