This is not your average front desk job.
We are looking for someone who genuinely loves people, knows how to have a real conversation, and gets excited when a guest leaves happier than when they walked in. Someone who takes ownership of their role, cares about the numbers, and understands that a great client experience is the foundation of every thriving service business.
If that sounds like you, keep reading.
WHO WE ARE:
At Peak Vitality, we help clients optimize their health, energy, recovery, metabolism, and longevity through cutting-edge wellness and recovery technologies. We are seeking a high-energy, organized, client-focused team member to become an integral part of our front desk, member experience, and recovery team.
This role is ideal for someone who thrives in a fast-paced boutique wellness environment, enjoys connecting with people, excels at organization and communication, and is confident in sales, scheduling, and client flow management.
WHAT YOU WILL DO
You are the first person a guest sees and the last one they talk to before they leave. That means you set the tone for their entire experience. Day to day, you will be:
- Greeting every guest with genuine warmth and making them feel at home the moment they walk in
- Recommending services and products that actually make sense for what each guest needs
- Making sure every client leaves with their next appointment already booked
- Following up with clients through calls, texts, and emails to keep relationships strong and reduce no-shows
- Tracking your daily, weekly, and monthly sales numbers and owning your goals
- Pulling reports, reviewing your metrics, and staying on top of where you stand
- Leading or participating in daily huddles to keep the team aligned and the energy high
- Giving new guests a quick tour so they understand everything Peak Vitality has to offer
- Asking happy clients for reviews and referrals in a way that feels natural, not scripted
- Keeping the front desk and retail area clean, stocked, and looking sharp at all times
WHO YOU ARE
You do not need to have worked in this industry before, but you do need the right mindset. Here is what we are looking for:
- Confident without being pushy. You know the difference between selling and serving, and you do both well.
- You genuinely love people. Not just in theory. You enjoy talking to strangers, learning what they need, and making their day better. You will remember how “Ms. Betty” takes her coffee as she's walking in.
- Organized and detail-oriented. You do not let things fall through the cracks.
- Comfortable with technology and quick to learn new software. Experience with booking or CRM platforms is a plus. Knowing how to use AI is the gold star.
- Someone who wants to grow. You take feedback well, show up ready to learn, and want to be part of something building toward something bigger.
- Background in service, hospitality, retail, healthcare reception, or similar. Helpful but not required.
WHAT IS IN IT FOR YOU
- Competitive salary plus commission and performance bonuses
- A team that actually supports each other and celebrates wins together
- Real ongoing training so you keep growing in this role and beyond
- Discounts on services and products
- A workplace that takes pride in the experience it creates, for guests and for the team
We respond to every application. We look forward to hearing from you.
Pay: $40,000.00 - $50,000.00 per year
Benefits:
- Employee discount
- Health insurance
- Paid time off
Application Question(s):
- What has you most interested in the opportunity with Peak Vitality?
- What characteristic, skill set or quality sets you apart from other candidates?
- What does "Peak Vitality "mean to you?
Work Location: In person
