Front Office Receptionist
East Alexander Middle School
2026-2027 School Year
General Statement of Job:
The receptionist serves as the first point of contact for students, parents, staff, and visitors. This position is responsible for creating a welcoming and professional office environment while supporting the daily operations of the school. Duties include answering phones, greeting visitors, assisting students, managing office communications, maintaining records, and providing clerical support to administrators and staff. The receptionist must demonstrate strong organizational skills, professionalism, confidentiality, and the ability to multitask in a fast-paced school environment while fostering positive relationships with students, families, and the community.
Required qualifications
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Associate Degree or higher preferred, or strong related experience.
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Applicant must hold a valid NC state driver’s license.
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Applicant must be eligible to obtain a CDL with Passenger(P) and School Bus(S) endorsements. If an employee is unable to obtain a CDL with P/S endorsements for any reason, this could result in recommendation for dismissal.
Essential duties and responsibilities
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Greets and assists students, parents and visitors to the school.
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Utilize interoffice phone system.
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Answer phone, distribute mail, copying, filing, etc.
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Collect, sort, and organize information going to and coming from staff.
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Assists with bus logistics.
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Assists with Beginning of Year/End of Year checklists.
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Coordinates and schedules repairs for office equipment.
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Orders and maintains supplies for office and staff.
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Maintains suspension documentation.
Additional duties
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Performs other related tasks as assigned by the administrator.
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Must drive a daily bus route or substitute for a driver when requested by the principal or designee.
Essential knowledge and abilities
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Professionalism and ability to assure confidentiality regarding all matters and information.
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Must be adaptable to performing under stress when confronted with emergency situations.
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Applicant must have strong interpersonal skills and patience and the ability to work with teachers, parents, students and staff.
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Requires the ability to deal with people beyond giving and receiving instructions.
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Strong written and verbal communication skills.
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Must be able to communicate effectively and efficiently in a variety of technical or professional languages including medical, legal, and counseling terminology.
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Must be able to operate a variety of simple standard office equipment such as computers, copiers, calculators, pencils, scissors, etc.
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Must be able to exert up to 10 pounds of force occasionally; and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects.
The abilities described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
