Elevare United is seeking a professional, dependable, and customer-focused Receptionist to serve as the first point of contact for clients, visitors, and community partners. The Receptionist is responsible for creating a welcoming environment, managing front desk operations, scheduling appointments, maintaining records, and assisting with administrative tasks.
The ideal candidate possesses excellent communication skills, strong organizational abilities, and a commitment to confidentiality and customer service.
Essential Duties and Responsibilities
Front Desk Operations
- Greet clients and visitors professionally.
- Answer and direct incoming phone calls.
- Respond to emails and inquiries promptly.
- Maintain a clean and organized reception area.
- Check clients in for appointments and services.
Client Services
- Assist clients with intake forms and applications.
- Schedule, confirm, and reschedule appointments.
- Explain available Elevare United services.
- Maintain confidentiality of all client information.
- Provide exceptional customer service to all visitors.
Administrative Support
- File and organize client records.
- Maintain electronic and paper files.
- Scan, copy, print, and prepare documents.
- Enter client information into databases and systems.
- Assist with reports and administrative projects.
Appointment Coordination
- Schedule testing appointments.
- Coordinate driver's license, passport, title, registration, and certification appointments.
- Send appointment reminders and follow-up communications.
Office Support
- Maintain office supplies inventory.
- Assist with special events and community outreach programs.
- Support management with administrative tasks as assigned.
Pay: $12.50 - $14.00 per hour
Benefits:
- Credit union membership
- Employee discount
- Free parking
- Opportunities for advancement
- Paid training
- Referral program
Work Location: In person
