Description:
The Recruiter will assist walk-in applicants with completion of job applications and related documents and conduct group orientations prior to placement by recruiting staff. Manage daily customer communications including incoming customer requests, employee call-offs, confirmation of arrivals and other dispatch tasks. Process weekly payroll.
Compensation ranges from $21.00 - $23.00 per hour.
We offer a comprehensive benefits package, including Medical, Dental, Vision, Life Insurance/AD&D, Short- and Long-Term Disability, Flexible Spending Accounts, Employee Assistance Program, Legal, Identity, and Fraud Protection, Pet Insurance, Tuition Reimbursement, as well as a 401(k) plan to support your financial future. Join our team and enjoy both competitive pay and benefits!
Responsibilities
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Provides customer service and support to all applicants at the kiosks and front desk.
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Responsible for 100% accuracy of all applications, I-9 forms, medical questionnaires and W-4 and other forms associated with the application & hiring process.
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Provides accurate and timely weekly payroll input.
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Conducts pre-employment screening and reference checks as needed.
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Screens new candidates, evaluates job skills to ensure the highest fill rates possible and excellent customer satisfaction. Screens for skilled candidates to assist the Skilled Recruiters.
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Facilitates employee orientation training and client-specific testing.
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Effectively communicates the skills required and expectations of jobs to which employees are dispatched.
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Maintains effective business relationships and communications with all Proman Staffing clients.
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Effectively manages and immediately resolves any problems with client orders, including escalation to branch management or other Proman personnel based on the Service Escalation Chart.
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Ensures accuracy & completeness of assignment information in Avionte at all times.
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Manages and continually assesses employee information available in the system to keep it current and accurate at all times.
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Visits client sites to gain knowledge of specific operations and job assignments to provide accurate expectations to employees about jobs and to enhance recruitment and placement.
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Counsels, coaches, and takes disciplinary action with service employees when necessary.
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Participates effectively in and encourages a “team” working environment.
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Works with peers and managers to effectively provide staffing coverage and minimize overtime hours within the branch office.
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Assists in the development of changes in procedures, policies and forms that positively impact the business and reinforce a commitment to continuous improvement.
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Completes certification within one year of hire.
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Cross-trains with other functional areas of the business to provide backup as needed.
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Other tasks as assigned.
This is not an all-inclusive list of duties and may include other duties and responsibilities as assigned by supervisor.
Requirements:
Job Requirements
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Strong PC skills, including Microsoft Word, Excel & Outlook.
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Excellent communication and organization skills.
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Ability to multitask and work effectively in a busy environment.
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Strong team player with a high level of respect & appreciation for diversity.
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Strong knowledge of Avionte ATS.
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Flexibility to adapt to a frequently changing business environment.
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Dependability and reliability.
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Ability to analyze information quickly to make decisions and solve problems.
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Bilingual (Spanish and English) skills may be required.
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This is primarily a sedentary role in an office environment. Will work at both a traditional office desk as well as at the applicant’s window.
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Must be able to work in customer locations as a backup to On-Site Supervisors as needed and so must be able to walk within the customer facility (sometimes long distances).
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May involve some lifting of files and boxes. May involve bending or standing to file documents.
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Must be able to travel to other branch offices to assist as needed.
Qualifications
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Must be high school graduate.
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AA degree preferred. May substitute work experience in retail, customer service or human resources position.
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Must have experience in a customer service environment.
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Familiarity with or experience in an industrial, manufacturing or logistics environment is a plus.
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Previous experience in a fast-paced environment.
