Position Title: Bilingual Assistant Office Manager / Treatment Planner
About the Role
We are seeking an experienced Bilingual Assistant Office Manager / Treatment Planner to support daily office operations while helping patients understand and move forward with recommended treatment. This position combines leadership, patient coordination, insurance knowledge, and treatment presentation in a fast-paced, growth-focused dental practice.
Key Responsibilities
- Assist with day-to-day front office operations and team support
- Present treatment plans and discuss financial options with patients
- Verify insurance benefits and explain coverage accurately
- Help patients coordinate payment arrangements and financing options
- Follow up on pending treatment to improve case acceptance
- Support scheduling, patient flow, and office productivity goals
- Maintain accurate patient records and documentation in Open Dental
- Assist the Office Manager with staff training, accountability, and operational tasks
- Deliver exceptional customer service and patient experiences
Qualifications
- 2+ years of dental office experience required
- Previous Treatment Coordinator, Assistant Manager, or Office Lead experience preferred
- Strong understanding of PPO insurance verification and treatment presentation
- Experience with Open Dental preferred
- Bilingual (English/Spanish) preferred
- Excellent communication, leadership, and organizational skills
- Ability to thrive in a high-volume, fast-paced environment
- Availability Monday–Saturday
Why Join Our Team
- Established multi-location dental organization
- Career growth opportunities into Office Management roles
- Supportive leadership and team environment
- Competitive compensation based on experience and performance
Pay: $22.00 - $26.00 per hour
Benefits:
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Dental clinic: 3 years (Preferred)
Language:
Work Location: In person
