Advance HOA Management, Inc. is seeking a highly organized and customer-focused Resale Processor to join our team. This role is essential in supporting the resale process for properties within our managed communities by preparing accurate title packages and maintaining precise homeowner records. The ideal candidate is detail-oriented, adaptable, and thrives in a fast-paced office environment.
Benefits: Medical, Dental, and Vision Insurance; 401(k); Paid vacation; Life Insurance; Professional development assistance and the ability to grow your career with Advance HOA Management.
Schedule: Monday through Friday 8:30 am – 5:00 pm
Starting Pay: $22/hr - $26/hr (depending on experience)
RESPONSIBILITIES
A Resale Processor processes title packages for home sales in communities managed by Advance HOA Management. This position also performs necessary research and customer service duties required to ensure excellent and accurate Association homeowner records.
RESPONSIBILITIES AND DUTIES:
- Create and implement effective methods to accurately and efficiently process title packages
- Process resales in accounting system to include ownership change, posting of charges, and check application.
- Coordinate with accounting staff as needed
- Identify, research, and resolve resale questions and other issues as needed
- Provide customer service for title companies, buyers, realtors, sellers, HOA Managers, etc.
- Acquire county deeds as needed
- Perform other duties as assigned
- At all times, conduct oneself in a professional, helpful, knowledgeable manner, so as to convey utmost professionalism
REQUIREMENTS:
Education and Experience
- High school diploma
- 1-2 years full-time clerical/accounting experience
Skills, Knowledge, and Abilities
- Excellent written and verbal communication skills
- Excellent telephone etiquette
- Excellent interpersonal skills and the ability to work well with others
- Strong sense of and high standard for customer service
- Ability to assess problems and determine an appropriate solution
- Ability to design effective forms, reports, spreadsheets, presentations, and/or filing systems
- Ability to multitask and manage priorities in an efficient and accurate manner
- Ability to follow instructions and procedures
- Strong organizational skills and attention to detail
- Demonstrate professional and positive demeanor
- Ability to adapt in a changing workplace
- Possess integrity and credibility
- Proficient in Microsoft Office Applications
Working Conditions
- Work will be performed during regular office hours in an office setting
Job duties may be modified as needed
Advance HOA Management, Inc., is a leading Colorado based community association and metropolitan district management company. We believe it is a privilege to provide communities with service that exceeds the expectations of the Board and homeowners. The mission of Advance HOA Management is to enhance every aspect of community and property values and to become long-term, committed, and respected partners with the communities we manage. Everything that we do at Advance HOA Management stems from our mission to enhance the quality of life and property values in the communities we manage, while delivering the highest level of customer service. Visit us at https://www.advancehoa.com/ to learn more.
Job Type: Full-time
Pay: $22.00 - $26.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Work Location: In person
