We are seeking an experience Certified Occupancy Specialist with experience at a larger property. This role entails:
- Knowledge of Hud and compliance tax credit properties
- Knowledge and prior experience preparing HUD Properties for HUD REACS AND MORS.
- Field all resident maintenance requests and service calls by dispatching Maintenance Technician and/or relevant vendors within specified time frame. Ensure work orders are handled in a timely fashion. Follow up with tenants regarding completed work orders
- Address resident concerns in a professional manner, Coordinate/Contact residents with inspection dates, notices, etc.
- Ensure residents adhere to the lease and company policies and procedures
- Follow-up with all delinquent accounts, pursue collections and process evictions if necessary in accordance with established procedures.
- Coordinate all Move in and Move outs
- Conduct property inspections
Must Have:
- OneSite expertise (do not apply without this)
- Knowledge of Department of Housing and Urban Development ("HUD") rules and regulations.
- Knowledge of laws and standards that apply to property management, such as Fair Housing Laws, Landlord-Tenant Law, OSHA Standards, local and state building codes.
- Basic knowledge of building maintenance, fire prevention and liability reduction principles.
- Ability to work independently, organize tasks, manage time and prioritize projects
Qualifications
Education
- High school education or equivalent.
Experience
- 3 to 5 years of HUD multi-family residential management experience.
Skills
- OneSite Software
- Proficient computer skills, including Microsoft Office (Word, Excel, Outlook, etc.).
- Excellent writing and communication skills with the ability to multi-task.
- Strong work ethic, enthusiastic, proactive, well organized and mature.
- Must maintain a professional image with residents, vendors, contractors, investors etc.
- Spanish Speaking a plus
- Job Type: Full-time
Job Type: Full-time
Pay: $40,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Experience:
- occupancy specialist: 1 year (Preferred)
- project based section 8: 1 year (Required)
License/Certification:
- Certified Occupancy Specialist certificate (Preferred)
Ability to Commute:
- Baltimore, MD 21205 (Required)
Ability to Relocate:
- Baltimore, MD 21205: Relocate before starting work (Preferred)
Work Location: In person
