Kinston, NC | Full-Time
Keystone Management is seeking a full-time Leasing Agent to support the management of approximately 330 apartment units across three communities in Kinston, NC: The Willows, Falling Creek Apartments, and Kinston Village Apartments.
The Leasing Agent is responsible for delivering outstanding customer service to both prospective and current residents, conducting property tours, and helping maintain high occupancy levels. The ideal candidate is organized, proactive, detail-oriented, and enjoys building positive relationships with residents and team members.
Responsibilities
- Manage the leasing process from inquiry to move-in, including marketing, showing, and leasing available apartments
- Respond to prospective resident inquiries by phone, email, and in person
- Conduct property tours and effectively showcase community amenities and apartment features
- Follow up with prospective residents and maintain excellent customer service throughout the leasing process
- Prepare and process lease agreements and other leasing-related documentation
- Maintain accurate records of leasing activity, traffic, and occupancy
- Coordinate with the property management team to ensure apartments are move-in ready
- Assist with resident relations and administrative tasks as needed
- Support the property management team with additional duties as assigned
Qualifications
- High school diploma or equivalent required
- 1-2 years of leasing, sales, customer service, or related experience preferred
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Excellent organizational and time management skills
- Knowledge of Fair Housing laws and regulations is a plus
- Proficiency in Microsoft Word and Excel
- Flexible schedule, including occasional evenings or weekends as needed
Benefits & Perks
Keystone Management is proud to offer a comprehensive benefits package, including:
- 100% employer-paid medical insurance premiums
- 100% employer-paid dental insurance premiums
- 401(k) retirement plan with a 5% company match
- Employee rent discount
- Paid holidays, including your birthday
- Employee Assistance Program (EAP)
- Paid time off (PTO)
- Opportunities for professional growth and advancement
- Supportive, team-oriented work environment
Why Join Keystone Management?
At Keystone Management, we invest in our employees by offering competitive benefits, career growth opportunities, and a positive work environment. We believe that taking care of our team helps us provide exceptional service to our residents.
Apply today and become part of the Keystone Management team!
Keystone Management
To learn more about Keystone Management, visit our website: https://www.keystonemanagement.com
Pay: $17.00 - $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Retirement plan
Work Location: In person
