Full-Time | BASK – Detroit, Brush Park | $18–$19/hr
ABOUT BASK
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BASK is a sauna and cold plunge wellness club in the heart of Detroit's Brush Park neighborhood. We were founded by Donna and Brian after going through their own personal health and wellness transformation and wanting to bring that experience to their community. At BASK, we provide a calm, restorative environment where guests come to reset, recharge, and prioritize their well-being. Our team is the heartbeat of that experience, and we hire people who genuinely believe in what we're building.
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POSITION SUMMARY
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BASK is seeking a Full-Time locker & Facility Attendant to support operations in the men's locker room and shared facility spaces. This is a hands-on, guest-facing role that blends hospitality with operational excellence and elevated cleanliness standards.
The ideal candidate understands that cleanliness, organization, and guest experience go hand in hand. Team members will also be cross-trained at the front desk to assist with guest check-ins, retail transactions, and appointment coordination making this a well-rounded role with real growth potential.
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WHO WE ARE LOOKING FOR — BASK CULTURE FIT
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We are not looking for someone who just wants a job. We are building a team of people who care about the guest experience, about each other, and about what BASK stands for. If that resonates with you, we want to meet you.
The right person for this role:
- Takes pride in their work and holds themselves to a high standard without being told
- Is a team player shows up for their teammates, communicates openly, and leaves ego at the door
- Can receive feedback and coaching with a growth mindset. We invest in our people and expect them to grow
- Is dependable and reliable — our guests and team count on you to show up, on time, every shift
- Genuinely cares about creating a great experience for every person who walks through our doors
- Wants to grow with BASK long-term — not just fill a role, but be part of building something special in Detroit
- Thrives in a wellness-focused environment and believes in the mission behind what we do
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SCHEDULE — 40 Hours/Week
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Monday | 5:00 PM – 10:00 PM | 5 hrs
Tuesday | 9:00 AM – 5:00 PM | 8 hrs
Wednesday | CLOSED | —
Thursday | 9:00 AM – 5:00 PM | 8 hrs
Friday | 5:00 PM – 10:00 PM | 5 hrs
Saturday | 8:00 AM–3:00 PM OR 3:00–10:00 PM| 7 hrs
Sunday | 10:00 AM – 5:00 PM | 7 hrs
Saturday shifts alternate between morning and evening based on business needs and team availability. Your assigned Saturday shift will be communicated in advance each week. Schedule may flex slightly based on business needs.
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KEY RESPONSIBILITIES
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Locker Room & Facility Care
- Maintain cleanliness, organization, and ambiance in the men's locker room, sauna, cold plunge, and shared spaces
- Clean and disinfect lockers, benches, showers, changing areas, and high-touch surfaces throughout your shift
- Restock towels, toiletries, and amenities with attention to detail and presentation
- Manage laundry duties — folding, organizing, and restocking towels throughout the shift
- Monitor inventory levels and communicate supply needs to management
- Report facility or maintenance concerns promptly
Operations & Reset
- Complete opening, mid-shift, and/or closing procedures based on your assigned schedule
- Drain and refill cold plunge tubs in accordance with health and safety guidelines when scheduled
- Follow detailed checklists to ensure consistency and standards are met daily
Guest Experience
- Greet and assist guests with locker access, towels, and general inquiries
- Maintain a calm, professional, and respectful presence at all times
- Communicate clearly and discreetly with guests in a shared locker room environment
Front Desk Support (Cross-Training)
- Assist with guest check-ins, retail sales, and appointment coordination via Momence as needed
- Support front-of-house operations during coverage shifts
- Occasionally cover a shift when a team member is out sick or has an emergency
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QUALIFICATIONS
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- Experience in a spa, wellness club, hotel, gym, or hospitality environment preferred
- Comfortable with hands-on cleaning and physical work takes pride in elevated standards
- Professional, warm, and confident communication style
- Ability to work independently and stay organized throughout a shift
- Dependable, punctual, and flexible
- Comfortable working in hot, cold, and humid environments (saunas and cold plunge)
- Genuine interest in health, wellness, and community
- Must be able to commute to Detroit, MI 48201
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PHYSICAL REQUIREMENTS
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- Ability to stand and walk for the duration of each shift
- Able to lift and carry up to 25 lbs (towels, supplies, laundry bags)
- Regular bending, stooping, lifting, and reaching throughout the shift
- Comfortable performing physical cleaning tasks including mopping, wiping, and scrubbing
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COMPENSATION & BENEFITS
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- $18–$19 per hour depending on experience
- Complimentary sauna and cold plunge access during non-working hours
- Discounts on wellness products and services
- Discounted wellness passes for family and friends
- Training and development opportunities
Job Type: Full-Time
Work Location: In Person
Must be able to commute to: Detroit, MI 48201
BASK is an equal opportunity employer. We welcome applicants of all backgrounds who share our passion for community and wellness.
Pay: $18.00 - $19.00 per hour
Benefits:
- Opportunities for advancement
Application Question(s):
- Why do you want to work at BASK specifically?
- Describe a time you went above and beyond for a customer or guest. What did you do and why?
- How do you handle feedback or constructive criticism from a manager?
Experience:
- hospitality, spa, wellness, gym, or hotel environments?: 2 years (Required)
Ability to Commute:
- Detroit, MI 48201 (Preferred)
Work Location: In person
