Meritus is comprised of a committed team of commercial and multi-family management professionals that take great pride in being stewards of the built environment, operating assets efficiently, and providing an outstanding tenant experience.
As a leasing agent, you will be the face of Meritus, responsible for attracting and retaining tenants for our portfolio of properties. You will play a vital role in ensuring these properties are fully occupied and tenants are happy with their experience with Meritus.
What you’ll do- includes but is not limited to:
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Conduct property tours and showcase available units to prospective tenants
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Respond to inquiries from potential tenants and provide information about the property
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Process rental applications, including conducting background and credit checks
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Prepare lease agreements and ensure all necessary paperwork is completed accurately
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Collect rent payments and maintain tenant records in a CMMS (Computerized Maintenance Management System)
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Coordinate move-in and move-out inspections with tenants
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Address tenant concerns and maintenance requests in a timely manner
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Assist with property maintenance, including scheduling repairs and coordinating with vendors
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Utilize phone etiquette to handle incoming calls and provide excellent customer service
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Upsell additional services or amenities to current and prospective tenants
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Maintain positive relationships with tenants to ensure high levels of tenant satisfaction
Please note: this position requires frequent commuting between properties
Qualifications:
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Strong leasing and sales skills and background
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Proficient in using CRM and Yardi Voyager software for property management tasks
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Administrative skills for handling lease agreements, rental applications, and other documentation
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Excellent customer service skills to effectively communicate with tenants and address inquiries or concerns
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Knowledge of property maintenance procedures to coordinate repairs and ensure a well-maintained property
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Ability to upsell additional services or amenities to enhance tenant experience
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Customer relationship management skills to build positive relationships with tenants and address their needs
Company Benefits:
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Medical, Dental and Vision insurance
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Employee rent discounts
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Paid time off/Holidays
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Retirement plan
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Employee Assistance Program
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Other voluntary insurance programs
The pay range for this role is:
22 - 23 USD per hour(Analog Tacoma)
