Community-Based Services Reviewer I, DHHS
FT / PT Status – Full-Time
Salary – $23.18 - $28.00 Hourly Wage
Remote Work / In-Office – Hybrid
Recruiter – Niccole Johnson | [email protected] | 801 538-4375
Application Deadline – 6/28/2026
Key Responsibilities
The Continuous Quality & Improvement team within the Department of Health & Human Services (DHHS) is looking for a Community Based Service Reviewer I to provide technical assistance and review quality of services and treatment being provided by contracted providers serving Division of Child and Family Services (DCFS), Division of Juvenile Justice and Youth Services (DJJYS),and Division of Services for People with Disabilities (DSPD) across the state.
The Community-Based Services Reviewer I performs contract reviews and implements comprehensive reviews of DHHS
external services as assigned or mandated. Includes activities related to service quality, and program compliance. Provides
technical assistance, in consultation with senior staff, on grants and contracts for contracted providers. Technical assistance
includes reviewing federal, state, department and/or division requirements and ensuring compliance with those
requirements. Other duties include monitoring and analyzing the performance of contractors, and ensuring proper fiscal
control for services.
Key responsibilities and day to day responsibilities of this position:
-
Assisting with determining the scope and objective of reviews/projects.
-
Identifying and promoting strengths in provider and clinical practices.
-
Gathering input from children, youth, individuals and families regarding services.
-
Working with colleagues to obtain information necessary to complete reviews/projects.
-
Analyzing and summarizing data.
-
Ensuring compliance with applicable laws, rules, and department policies.
-
Recognizing existing and potential weaknesses and providing recommendations for improvement.
-
Gathering documentation to create work papers necessary to support your review findings.
-
Identifying trends in the review process for system improvement.
-
Writes clear and concise reports.
-
Collaborating with providers and teams to identify how to strengthen services.
Qualifications
Minimum or "day-one" qualifications:
-
The ability to get along well with people and a high comfort level in constantly communicating with colleagues in order to share and obtain timely information necessary to complete reviews/projects.
-
The ability to recognize problems and potential risks and formulate recommendations for improvement.
-
The ability to communicate information and ideas clearly and concisely, both verbally and in writing.
-
Excellent interpersonal skills and the ability to obtain quality information from interviews in a non-threatening way.
-
Experience assessing or providing guidance on the quality of services.
-
Has the ability to work independently, is a self-starter, and has strong organizational skills with the ability to manage own workload to meet required deadlines.
Preferred or trainable/on-the-job qualifications:
-
Risks found in the typical office setting, which is adequately lighted, heated and ventilated, e.g. safe use of office equipment, avoiding trips and falls, observing fire regulations, etc.
-
Typically, the employee may sit comfortably to perform the work; however, there may be some walking; standing; bending; carrying light items; driving an automobile, etc. Special physical demands are not required to perform the work.
-
Effective July 1, 2021, State of Utah Employees must either reside in Utah or be in the process of relocating to within 30 days of their start date.
-
This position may currently be a hybrid of both in-office and remote work days. Please note, a position's eligibility for remote work is established by agency management and is subject to change at their discretion, at any time and for any reason.
-
Only applicants selected for an interview will be contacted.
-
If offered this position, your employment will be contingent upon passing a background check and review. There will be no cost to you for this check. This check will include fingerprinting, which will be available at various DHHS locations for your convenience.
-
DHRM rules apply for promotions and transfers.
-
This position requires some statewide travel.
About the Role
Location –
195 North 1950 West
Salt Lake City, UT, 84116
United States
Background Check Required – You must successfully pass a criminal history check.
Drug Test Required – No
Schedule Code – B - Competitive Career Service
Why You Should Join Our Team
In Utah, we believe hard work is important, but balance is essential. Finding work/life balance is a vital element to our culture. To find out more about WHY Utah, click here. Other benefits may include:
-
Job Stability: Enjoy the security and reliability of employment within a well-established organization.
-
Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
-
Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
-
Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.
The Agency
Become an integral part of the Utah Department of Health and Human Services (DHHS) and contribute to the vision of advocating for, supporting, and serving all individuals and communities in Utah; and ensuring all Utahns have fair and equitable opportunities to live safe and healthy lives. Help us achieve this through effective policy and a seamless system of services and programs.
EEO Statement
The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, please contact (801) 957-9390.
