About the Role
Join our fast growing team as a GenAI Quality Training Specialist where you'll directly shape the capabilities of our on-site contributor workforce. This is a hands on training role unlike typical corporate L&D; you'll be embedded in our operations, designing curriculum, delivering live training, and coaching contributors who perform cutting edge generative AI quality evaluation work.
What You'll Do
- Design & develop comprehensive training programs for GenAI quality methodologies: Multimodal Evaluation, Data Annotation, RLHF, Red Teaming, and SFT/CoT
- Deliver live training including onboarding, methodology deep dives, hands on labs, and real time coaching
- Create training materials (manuals, assessments, video tutorials, example libraries) across 5+ specialized domains
- Drive performance improvement by analyzing quality metrics, identifying skill gaps, and designing targeted interventions
- Facilitate calibration sessions where contributors align on guidelines and resolve ambiguous cases
- Partner with quality leadership to ensure training directly impacts program KPIs and contributor excellence
Who You Are:
- 2–4 years of training, instructional design, or L&D experience in technical/data operations fields
- Strong understanding of adult learning principles and hands on facilitation
- Familiarity with 2-3 of: Data Annotation, Multimodal Evaluation, RLHF, Red Teaming, or quality assurance work
- Knowledge of GenAI systems and quality evaluation frameworks
- Excellent communication & coaching skills, you engage diverse groups and adapt to different learning styles
- Data fluency: comfortable interpreting quality metrics and using performance data to inform training
- Hands on mindset: willing to get into contributor work to understand challenges and innovate solutions
- Comfortable with fast paced, evolving environments and proactive problem solving
Why You'll Love This
- Real impact: see training effectiveness immediately reflected in contributor quality metrics
- Variety: work across 5+ distinct methodologies and specialized domains
- Direct relationships: mentor and coach a dynamic on site team every day
- Innovation: shape how we train the next generation of AI evaluators
- Growth: develop expertise in the booming GenAI space
The Basics
- Location: Fremont, CA (On-site, full-time)
- Experience level: Mid-level (2–4 years in training/L&D)
- Travel: None
Pay: From $90,000.00 per year
Work Location: In person
