JOB
Are you an analytical and organized professional who wants to shape policies and improve services that impact Pennsylvanians every day? The Human Services Analyst role at the Department of Human Services allows you to support key programs by reviewing data, strengthening procedures, and guiding implementation. You collaborate with contractors, staff, and stakeholders to solve problems and enhance service delivery. Apply today for this opportunity to help advance programs that support individuals and families across the state.
EXAMPLE OF DUTIES
This position plays a key role in planning, reviewing, and improving human services programs within the Department of Human Services. It supports program operations through analysis, coordination, and development of policies and procedures. As a Human Services Analyst, you will perform the following duties:
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Program Planning: Develop plans for implementing the Supplemental Nutrition Assistance Program Employment and Training (SNAP E&T) and related programs
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Policy Interpretation: Interpret regulations and recommend updates to policies and procedures
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Report Preparation: Prepare and review SNAP state plans, data reports, and monitoring documents
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Contract Oversight: Guide SNAP Job Experience and Training Services (SNAP JETS) contractors and assess program performance
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Training Development: Create and present training and guidance for staff and contractors
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Data Analysis: Collect and analyze program data to make recommendations
Interested in learning more? Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information:
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Full-time employment, 37.5 hours per week
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Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with a 60-minute lunch.
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Telework: You may have the opportunity to work from home (telework) part-time, up to 3 days per week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
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Salary: In some cases, the starting salary may be non-negotiable.
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You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
SUPPLEMENTAL INFORMATION
- Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
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Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
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Your score is valid for this specific posting only.
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You must provide complete and accurate information or:
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your score may be lower than deserved.
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you may be disqualified.
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You may only apply/test once for this posting.
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Your results will be provided via email.
